Windows 10 Troubleshooting, Part 2
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Effectively troubleshooting, diagnosing, and repairing problems with PCs is key to maintaining productivity in today's connected world. This course will build your skills as a proficient troubleshooter for Windows 10 systems.
1. Course Overview
1. Course Overview
2. Troubleshooting Problems Using the Event Viewer
1. Module Overview
2. Introducing the Event Viewer
3. Using the Event Viewer for Troubleshooting
4. Reading, Exporting, and Importing Custom Views
5. Additional Operations in the Event Viewer
6. Attaching Tasks to Events
7. Searching for Event Information Online
8. Summary
3. Troubleshooting Network and Internet Connections
01. Module Overview
02. Checking Network Status on a PC
03. Managing Networking Settings
04. The Network and Sharing Center
05. Troubleshooting Network Adapter Configuration
06. Checking Network Status Using Command Prompt
07. Using Netsh to Manage Networks
08. Using Ping to Troubleshoot Network Connections
09. Using Ping to Troubleshoot Network Connections Demo
10. Using Tracert to Troubleshoot Network Connections
11. Using Tracert to Troubleshoot Network Connections Demo
12. Using IPConfig to Obtain Network Information
13. Using IPConfig to Obtain Network Information Demo
14. How to Reset the TCP-IP Stack
15. Summary
4. Using the Disk Management Console
1. Module Overview
2. Introducing the Disk Management Console in Windows
3. Creating, Resizing, and Managing Partitions
4. Creating, Attaching, and Managing Virtual Hard Disks
5. Attaching a VHD to a VM in Hyper-V
6. Using Diskpart from the Command Line
7. Using Diskpart to Clean and Create New Partitions on a Disk
8. Summary
5. Editing and Managing the Windows Registry
1. Module Overview
2. Windows Registry Files and File Locations
3. Registry Keys and Values
4. Registry Value Types
5. Using the Windows Registry Editor
6. Connecting to the Registry on a Networked PC
7. Manually Creating and Modifying .Reg Files
8. Summary
6. Repairing the Windows Boot System
01. Module Overview
02. The Windows Boot Partition Structure
03. Creating a Recovery Drive
04. Accessing the Windows Recovery Console
05. Repairing the Boot System (BIOS)
06. Repairing the Boot System (UEFI)
07. Additional Commands for Repairing the Boot System
08. Rebuilding and Moving the Boot Partition, Part 1
09. Rebuilding and Moving the Boot Partition, Part 2
10. Repairing the Boot System Using BCDEdit
11. Using BCDEdit to View the Boot Configuration Database
12. Summary
7. Troubleshooting and Managing Drivers
01. Module Overview
02. Updating, Uninstalling, and Reinstalling Drivers
03. Troubleshooting and Removing Device Drivers
04. Installing Legacy Hardware in Windows
05. Forcing Installation of a Specific Device Driver
06. Forcing Installation of Unsigned Drivers
07. Installing Legacy Hardware in Windows
08. Using Different Views in Device Manager
09. Obtaining Information about, and Configuring Devices
10. Identifying Unknown Devices
11. Installing and Managing Printers
12. Backing up and Managing the Driver Store Folders
13. Using the Services Console
14. Managing Services from the Task Manager
15. Installing and Removing Features and Components in Windows
16. Summary
8. Troubleshooting Complex PC Issues
01. Module Overview
02. What, When, and How, Part 1
03. What, When, and How, Part 2
04. Who or What is the Problem Affecting-
05. Are there Special Circumstances Affecting the User-
06. People Are a Problem
07. External Factors Affecting PCs
08. Checking the Status of Internet Services
09. Environment Can Affect Our PCs
10. Faults Can Sometimes Go Unreported
11. Troubleshooting Software and Hardware Issues
12. What Hardware Fails First-
13. Jump-starting a PC and Minimal Hardware Boot
14. Dust Sucks, But Vacuums Suck Big Time
15. Finding Additional Troubleshooting Tools
16. Remote Assistance Tools
17. Summary