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Windows 10 Troubleshooting, Part 1

سرفصل های دوره

Effectively troubleshooting, diagnosing, and repairing problems with PCs is key to maintaining productivity in today's connected world. This course will get you started as a proficient troubleshooter for Windows 10 systems.


1. Course Overview
  • 1. Course Overview

  • 2. Using Remote Assistance Tools
  • 01. Module Overview
  • 02. Talking Users through Troubleshooting
  • 03. Using the Problem Steps Recorder to Demonstrate a Troubleshooting Issue
  • 04. Reading and Understanding the Problem Steps Recorder Reporting File
  • 05. Setting up a Remote Assistance Session
  • 06. The Remote Assistance User Experience
  • 07. The Remote Assistance Support Experience
  • 08. Initiating a Quick Assist Session
  • 09. Remotely Controlling a PC Using Quick Assist
  • 10. Using Windows Snip and Sketch
  • 11. Configuring Remote Desktop Services
  • 12. Initiating a Remote Desktop Session
  • 13. Managing a Remote PC Using Remote Desktop
  • 14. Summary

  • 3. Using Windows' Reporting and Monitoring Tools
  • 01. Module Overview
  • 02. Using the Windows Reliability Monitor
  • 03. Using the Windows Performance Monitor
  • 04. Configuring and Customizing the Performance Monitor
  • 05. Using Data Collector Sets
  • 06. Using the Windows Resource Monitor
  • 07. Tracking Apps and Services in the Resource Monitor
  • 08. Tracking Network Activity in the Resource Monitor
  • 09. Troubleshooting with the Windows Task Manager
  • 10. Configuring the Windows Task Manager
  • 11. Obtaining Detailed Information About a Windows System
  • 12. Connecting System Information to a Remote Computer
  • 13. Summary

  • 4. Managing Recovery and Restoration
  • 01. Module Overview
  • 02. Creating Restore Points
  • 03. Rolling Back Restore Points in Windows
  • 04. Creating a USB Recovery Drive
  • 05. Rolling Back Changes in the Recovery Environment
  • 06. Rolling Back Windows Feature Updates
  • 07. Rolling Back Windows Updates
  • 08. Using File Versioning
  • 09. File Versioning Using OneDrive and Office 365
  • 10. Summary

  • 5. Troubleshooting Startup Using the Recovery Environment
  • 01. Module Overview
  • 02. Accessing the Windows Recovery Environment
  • 03. Different Ways to Access the Windows Recovery Environment
  • 04. What's Available in the Windows Recovery Environment
  • 05. Different Ways to Restore Windows
  • 06. Troubleshooting with Command Line Tools
  • 07. Useful Command Line Tools
  • 08. Restoring a Non-booting PC
  • 09. Using Automatic Repair from the Recovery Console
  • 10. Using the BootRec Command
  • 11. Summary

  • 6. Using Safe and Diagnostic Boot
  • 1. Module Overview
  • 2. The Windows Extended Boot Menu
  • 3. Accessing Windows Safe Mode
  • 4. Using Safe Mode for Troubleshooting
  • 5. Activating Windows Diagnostic Mode
  • 6. Using Windows Diagnostic Mode for Troubleshooting
  • 7. Deactivating Windows Diagnostic Mode
  • 8. Summary

  • 7. Troubleshooting and Taming Windows Update
  • 01. Module Overview
  • 02. Exploring Windows Update
  • 03. Configuring Windows Update
  • 04. Choosing How You Receive Windows Updates
  • 05. Pausing and Deferring Updates
  • 06. Controlling Windows Update with Group Policy
  • 07. Troubleshooting Using Update History
  • 08. Manually Resetting Windows Update
  • 09. The Disk Defragmenter
  • 10. Configuring Automatic Maintenence
  • 11. Configuring Storage Sense in Windows
  • 12. Using the Desk Cleanup Wizard
  • 13. Do You Need Third-party Disk and Windows Cleanup Tools-
  • 14. Summary
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    شناسه: 4088
    حجم: 320 مگابایت
    مدت زمان: 154 دقیقه
    تاریخ انتشار: 29 دی 1401
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