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Fundamental Cisco Training for Collaboration Engineers

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1 VoIP and the Differences Between Analog and Digital Signaling
  • 1 Intro- VoIP and the differences between analog and digital signaling
  • 2 Welcome
  • 3 About Cisco Certifications
  • 4 The impact of VoIP today
  • 5 Describe analog signaling
  • 6 Describe digital signaling

  • 2 Cisco Collaboration Components
  • 7 Intro- Cisco Collaboration Components
  • 8 PSTN vs ITSP
  • 9 Connecting to the PSTN
  • 10 Cisco Collaboration Components
  • 11 The different UC Deployment Models
  • 12 On-Premises UC Deployment Models
  • 13 Cisco Unified Communications Manager

  • 3 Cisco Collaboration Hardware
  • 14 Intro- Cisco Collaboration Hardware
  • 15 Virtualization
  • 16 Server Hardware Options
  • 17 Integrated Services Routers
  • 18 Collaboration Endpoints

  • 4 Voice Protocols, Codecs and Digital Signal Processors
  • 19 Intro- Voice Protocols, Codecs and Digital Signal Processors
  • 20 Voice Signaling Protocols
  • 21 Voice Streaming Protocols
  • 22 Voice CODECs
  • 23 Digital Signal Processors
  • 24 Power Over Ethernet

  • 5 Network Services and Features
  • 25 Intro- Network services and features
  • 26 VLANs
  • 27 Voice VLANs
  • 28 DHCP
  • 29 DNS
  • 30 NTP
  • 31 CDP
  • 32 TFTP

  • 6 Quality of Service Requirements, Models, and Markings
  • 33 Intro- Quality of Service Needs, Models and Markings
  • 34 Why do we need Quality of Service-
  • 35 Knowing the enemy of your VoIP traffic
  • 36 Identify the types of traffic that are important
  • 37 QoS Models
  • 38 Class of Service
  • 39 IP Precedence
  • 40 Differentiated Services Code Point

  • 7 Quality of Service Tools and Algorithms
  • 41 Intro- Quality of Service Tools and Algorithms
  • 42 QoS Tools - Congestion Management
  • 43 QoS Tools - Congestion Avoidance
  • 44 QoS Tools - Policing and Shaping
  • 45 Link Efficiency
  • 46 Queuing Algorithms FIFO
  • 47 Queuing Algorithms - Weighted Fair Queuing
  • 48 Queuing Algorithms - Class-Based Weighted Fair Queuing
  • 49 Queuing Algorithms - Low Latency Queuing
  • 50 Low Latency Queuing Example

  • 8 Introduction to CUCM
  • 51 Intro- Introduction to CUCM
  • 52 Our Network
  • 53 CUCM installation overview
  • 54 CUCM Admin interfaces
  • 55 CUCM Services
  • 56 Enterprise and Service Parameters

  • 9 CUCM Endpoint Registration
  • 57 Intro- CUCM Endpoint Registration
  • 58 CUCM Clusters
  • 59 Adding a CUCM Subscriber
  • 60 Phone boot process
  • 61 Manual Phone Registration
  • 62 CUCM Auto-Registration
  • 63 What if DNS is down-

  • 10 Collecting Packet Captures
  • 64 Intro- Collecting packets
  • 65 Collecting a packet capture from a Cisco IP Phone
  • 66 Auto-Registration Packet Capture
  • 67 SIP Registration Messages
  • 68 Inspecting the phone configuration file
  • 69 Troubleshoot Phone Registration
  • 70 Customize phone wallpaper
  • 71 Customize phone ringtones
  • 72 Reset vs Restart vs Apply Config

  • 11 CUCM Device Pools
  • 73 Intro- CUCM Device Pools
  • 74 Device Pools
  • 75 Cisco Unified CM Groups
  • 76 Date-Time Groups
  • 77 Phone NTP reference
  • 78 Regions
  • 79 Locations

  • 12 CUCM Templates and Profiles
  • 80 Intro- CUCM Device Pools
  • 81 Device Defaults Configuration
  • 82 Installing endpoint firmware manually
  • 83 Installing endpoint firmware with a COP file
  • 84 Softkey Templates
  • 85 Phone Button Templates
  • 86 Common Phone Profiles

  • 13 CUCM Bulk Administration Tool
  • 87 Intro- CUCM Bulk Administration Tool
  • 88 Bulk Administration Tool - bat.xlt
  • 89 Bulk Administration Tool - Phone templates
  • 90 Bulk Administration Tool - Insert phones
  • 91 Bulk Administration Tool - Update Phones
  • 92 Phone Copy vs Super Copy
  • 93 Migrate Phone

  • 14 Manage CUCM User accounts
  • 94 Intro- Manage CUCM User accounts
  • 95 End Users Versus Application Users
  • 96 Managing Local End Users in CUCM
  • 97 LDAP Integration
  • 98 LDAP Synchronization
  • 99 LDAP filters
  • 100 When LDAP users are deleted
  • 101 LDAP Authentication

  • 15 CUCM User and Group Management
  • 102 Intro- CUCM User and Group Management
  • 103 Credential Policy
  • 104 Credential Policy Default
  • 105 Roles
  • 106 Access Control Groups
  • 107 User Rank
  • 108 Self-Care Portal

  • 16 CUCM Directory Numbers
  • 109 Intro- Configure CUCM Directory Numbers
  • 110 Directory Numbers
  • 111 Shared Lines
  • 112 Directory Number Settings
  • 113 Call Forward and Call Pick Up settings
  • 114 Music On Hold
  • 115 Route Plan Report
  • 116 Find Unassigned Numbers

  • 17 CUCM Dial Plans and Route Patterns
  • 117 Intro- CUCM Dial Plans and Route Patterns
  • 118 Our Network
  • 119 Dial Plan
  • 120 Route Patterns
  • 121 Route Pattern Wildcards
  • 122 Creating our Dial Plan
  • 123 Completing our Dial Plan
  • 124 Route Pattern Matching

  • 18 CUCM Route Groups and Route Lists
  • 125 Intro- Route Groups and Route Lists
  • 126 Route Groups
  • 127 Route Lists
  • 128 Route Groups and Route Lists Demo
  • 129 Route Group Failover
  • 130 Local Route Groups

  • 19 CUCM Partitions and Calling Search Spaces
  • 131 Intro- Partitions and Calling Search Spaces
  • 132 Class of Service
  • 133 Partitions
  • 134 Calling Search Spaces
  • 135 Calling Search Spaces Demo
  • 136 Calling Search Spaces Implementation
  • 137 Device vs Line CSS
  • 138 Device and Line CSS Implementation

  • 20 CUCM Translation Patterns
  • 139 Intro- CUCM Translation Patterns
  • 140 Translation Patterns
  • 141 Scenario 1- Route inbound calls from the ITSP
  • 142 Scenario 2- Dial 0 to reach the operator
  • 143 Scenario 3- Dialing 44 to reach security
  • 144 Scenario 4- Keeping the calls local to CUCM
  • 145 Scenario 5- Auto Registered phones can only call one number
  • 146 Scenario 6- Configure Private Line Automatic Ring-down (PLAR)
  • 147 Dialed Number Analyzer

  • 21 CUCM Media Resources
  • 148 Intro- CUCM Media Resources
  • 149 Types of Media Resources
  • 150 Media Resource Groups
  • 151 Media Resource Group Lists
  • 152 Media Termination Points
  • 153 Transcoders
  • 154 Conference Bridges

  • 22 CUCM Hunt Pilots and Call Park
  • 155 Intro- CUCM Hunt Pilots and Call Park
  • 156 Line Groups
  • 157 Hunt Lists
  • 158 Hunt Pilots
  • 159 Call Park
  • 160 Call Park Monitoring
  • 161 Directed Call Park

  • 23 CUCM Common Endpoint Features
  • 162 CUCM Common Phone Features
  • 163 Call Forward All
  • 164 Meet-Me
  • 165 Conference Now
  • 166 Busy Lamp Fields
  • 167 Call Pickup
  • 168 Intercom

  • 24 CUCM Real-Time Monitoring Tool
  • 169 Intro- CUCM Real-Time Monitoring Tool
  • 170 Cisco Real-Time Monitoring Tool (RTMT)
  • 171 Cisco RTMT Overview
  • 172 Cisco RTMT Performance Counters
  • 173 Cisco RTMT Alert Central
  • 174 Downloading Files from RTMT
  • 175 Restarting-Shutdown servers

  • 25 CUCM Reporting, Backups and the CLI
  • 176 Intro- CUCM Reporting, Backups and the CLI
  • 177 Cisco Unified Reporting
  • 178 Call Detail Records (CDRs)
  • 179 Disaster Recovery System (DRS)
  • 180 Basic CLI commands

  • 26 Introduce Cisco Unity Connection
  • 181 Introduce Cisco Unity Connection
  • 182 Cisco Unity Connection
  • 183 CUC Admin Interfaces
  • 184 Integration between CUCM and CUC
  • 185 CUC Clusters
  • 186 CUC Voice Messaging Ports
  • 187 CUC System Settings

  • 27 Cisco Unity Connection User Accounts
  • 188 Intro- Cisco Unity Connection User Accounts
  • 189 CUC End User Experience
  • 190 Creating users manually
  • 191 Importing users from CUCM
  • 192 Importing users from LDAP
  • 193 CUC LDAP authentication
  • 194 CUC Roles

  • 28 Cisco Unity Connection Voicemail Account Settings
  • 195 Intro- Cisco Unity Connection Voicemail Account Settings
  • 196 How does CUCM route calls to voicemail-
  • 197 Voicemail Account Default Settings
  • 198 Mailbox Quotas
  • 199 CUC User Templates
  • 200 You have voicemail-

  • 29 Cisco Unity Connection Rules, Aging Policies and Notifications
  • 201
  • 202 Direct and Forwarded Routing Rules
  • 203 Authentication Rules
  • 204 Message Aging Policy
  • 205 CUC Notifications
  • 206 Types of Greetings

  • 30 Cisco Unity Connection Partitions and Directory Handlers
  • 207 Intro- Cisco Unity Connection Partitions and Directory Handlers
  • 208 Partitions and Search Spaces
  • 209 Schedules
  • 210 Holiday Schedules
  • 211 Directory Handlers

  • 31 Cisco Unity Connection Call Handlers
  • 212 Intro- Cisco Unity Connection Call Handlers
  • 213 System Call Handlers
  • 214 Create a System Call Handler
  • 215 Complete our System Call Handler configuration
  • 216 Call Handler Options
  • 217 Call Handler Owners

  • 32 CUC Failover, Disaster Recovery and Reports
  • 218 Intro- Class of Service, Interview Handlers, and Distribution Lists
  • 219 Alternate Extensions & Names
  • 220 CUC Cluster Failover
  • 221 Disaster Recovery System
  • 222 CUC Reports
  • 223 CUC RTMT
  • 224 Thank you-

  • 33 Class of Service, Interview Handlers, and Distribution Lists
  • 225 Intro- Class of Service, Interview Handlers, and Distribution Lists
  • 226 Class of Service
  • 227 Web Inbox
  • 228 Cisco Personal Communications Assistant
  • 229 Interview Handlers
  • 230 Distribution Lists

  • 34 Creating our lab environment Configure Router on a Stick and setup a DHCPNTP server
  • 231
  • 232 Set up Router on a Stick
  • 233 Configure our lab switches
  • 234 Setup up our DHCP Server
  • 235 Setting up our NTP Server
  • 236 Saving and Exporting your configs

  • 35 Creating our lab environment Our topology, hardware, and base configuration
  • 237
  • 238 Benefits of a home lab
  • 239 Lab Hardware
  • 240 Our Lab Network
  • 241 Routers and switches base config
  • 242 Setting up management connectivity
  • 243 Create VLANs in our environment
  • 244 Test VLAN Connectivity

  • 36 Creating our lab environment Install and setup VMware ESXi
  • 245 Intro
  • 246 ESXi Overview
  • 247 Obtain the ESXI software
  • 248 Install ESXi
  • 249 Setup ESXi Storage
  • 250 ESXi vmnics and port configuration
  • 251 Setup ESXi Virtual Switches
  • 252 Setup ESXi Port Groups
  • 253 Test Connectivity

  • 37 Creating our Lab Environment Install and Set Up Windows Server
  • 254 Intro
  • 255 Download Windows Server Trial
  • 256 Install Windows Server
  • 257 Install VMware Tools and create a snapshot of our server
  • 258 Assign our hostname and IP address
  • 259 Setup Active Directory
  • 260 Setup our DNS server
  • 261 Setup our Certificate Authority
  • 262 Extending the Windows Server trial

  • 38 Creating our lab environment Deploy CUC Publisher and Subscriber Nodes
  • 263
  • 264 Gather the necessary files
  • 265 Install the CUC Publisher Node
  • 266 CUC and CUCM SIP Integration
  • 267 CUCM Voicemail Configuration
  • 268 CUC Publisher Configuration
  • 269 Install the CUC Subscriber Node
  • 270 CUC Subscriber Configuration

  • 39 Creating our lab environment Deploy CUCM Publisher and Subscriber Nodes
  • 271 Intro- Deploy CUCM Publisher and Subscriber
  • 272 Gather the necessary files
  • 273 Install the CUCM Publisher Node
  • 274 Activate CUCM services
  • 275 Register phones to CUCM
  • 276 Install the CUCM Subscriber Node
  • 277 Activate CUCM services on Subscriber Node

  • 40 Creating our lab environment Configure our CUBE and PSTN router
  • 278 Intro- Configure our CUBE and PSTN router
  • 279 Our Game Plan
  • 280 Cisco Unified Communications Manager Express
  • 281 PSTN-ITSP Router Configuration
  • 282 CUBE Router Configuration
  • 283 CUCM Configuration
  • 284 Testing inbound and outbound calls

  • 41 Creating Our Lab Environment Backup and Restore CUCM
  • 285 Intro- Backup and Restore CUCMCUC
  • 286 The evaluation period expires-
  • 287 Perform backups of CUCM and CUC
  • 288 Revert CUCM to original snapshot
  • 289 Restore CUCM from backup
  • 290 Bring the CUCM Subscriber back online
  • 291 Revert CUC to original snapshot
  • 292 Final Words
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    تاریخ انتشار: 19 دی 1402
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