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Continuous Improvement

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#1 Continuous Improvement course: The step by step guide on how you can effectively deploy this highly in demand topic


01 - Introduction
  • 001 Introduction
  • 002 Purpose of the course
  • 003 The approach to be taken
  • 004 Disclaimer

  • 02 - The fundamentals of Continuous Improvement
  • 001 What is continuous improvement
  • 002 What is continuous improvement Continued
  • 003 Continuous Improvement vs. Business Improvement
  • 004 Purpose of Continuous Improvement
  • 005 Benefits of continuous improvement
  • 006 How NOT to deploy continuous improvement
  • 007 Examples of continuous improvement
  • 008 Section quiz.html

  • 03 - The delivery process
  • 001 Overview
  • 002 Understand motivations
  • 003 Understand motivations continued
  • 004 Understand motivations continued
  • 005 Understand the motivations continued
  • 006 Plan the approach
  • 007 Plan the approach continued
  • 008 Initiate the plan
  • 009 Deploy the activities
  • 010 Deploy the solutions - potential solutions
  • 011 Deploy the solutions - sort potential solutions
  • 012 Deploy the solutions - identify the chosen solutions
  • 013 Deploy the solutions - Solution Selection Matrix
  • 013 Solution-selection-matrix.xlsx
  • 014 Deploy the solutions - plan the deployment
  • 015 Deploy the solutions - Implementation Plan
  • 015 Implementation-Plan.pptx
  • 015 Implementation-Plan.xlsx
  • 016 Deploy the solutions
  • 017 Control & repeat
  • 018 Control & repeat - Control Plan
  • 018 Control-Plan.xlsx
  • 019 Control & repeat - How to repeat

  • 04 - Indicators of the need for continuous improvement
  • 001 Overview
  • 002 KPIs
  • 003 CSAT
  • 004 ESAT
  • 005 Errors & issues
  • 006 Control measures
  • 007 Sales performance
  • 008 Cost pressures
  • 009 Time pressures
  • 010 Section quiz.html

  • 05 - The 6 tools to use when launching a CI Initiative
  • 001 6 tools - a high level introduction
  • 002 Audit - Fundamentals
  • 003 Audit - How to deploy
  • 004 Audit - Demonstration
  • 005 Kaizen - Fundamentals
  • 006 Kaizen - How to deploy
  • 007 Kaizen - Demonstration
  • 008 Kanban - Fundamentals
  • 009 Kanban - How to deploy
  • 010 Kanban - Demonstration 1
  • 011 Kanban - Demonstration 2
  • 012 Gemba Walk - Fundamentals
  • 013 Gemba Walk - How to deploy
  • 014 Gemba Walk - Demonstration
  • 015 Process mapping - Fundamentals
  • 016 Process mapping - How to deploy
  • 017 Process mapping - demonstration
  • 018 5S - Fundamentals
  • 019 5S - How to deploy
  • 020 5S - Demonstration
  • 020 5S-checklist.xlsx
  • 021 Section quiz.html

  • 06 - Important continuous improvement considerations
  • 001 Role of team & SMEs
  • 002 Role of team & SMEs continued
  • 003 Role of communication
  • 004 Role of communication continued
  • 005 Role of communication continued
  • 006 Role of tools
  • 007 Role of tools continued
  • 008 Who conducts continuous improvement
  • 009 A day in the life

  • 07 - Key CI methodologies
  • 001 Overview
  • 002 Six Sigma
  • 003 Lean
  • 004 Total Quality Management
  • 005 PDCA
  • 006 Theory of Constraints

  • 08 - Case Study
  • 001 The set up
  • 002 The issue
  • 003 The issue continued
  • 004 The ask
  • 005 The ask continued
  • 006 What was done
  • 007 What was the outcome
  • 008 Benefits & lessons learned

  • 09 - Close out
  • 001 Review of key learnings
  • 002 Hints and tips
  • 003 Certificate.pptx
  • 003 Continuous-Improvement-course.pdf
  • 003 Thank you
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