Writing in the Workplace: Email, Memos, Reports, and Social Messaging

سرفصل های دوره

Effective professional writing, which happens consistently and inescapably, is one of the main driving forces of a productive workplace. This course covers the most common features and forms of everyday workplace writing, as well as strategies for creating and refining such writing.

1. Course Overview

1. Course Overview

02. The Traits and Functions of Workplace Writing

01. General Introduction and Course Objectives

02. Professional Writing Trait One - Clarity

03. Professional Writing Trait Two - Correctness

04. Professional Writing Trait Three - Conciseness

05. Professional Writing Trait Four - Comprehensiveness

06. Professional Writing Trait Five - Accessibility

07. Professional Writing Trait Six - Appearance

08. Professional Writing Trait Seven - Accuracy

09. Professional Writing Trait Eight - Honesty

10. Professional Writing Trait Nine - The Writing Situation

11. Module Review

3. Interacting via Email

1. Emails Role in the Workplace

2. The Structure and Features of Email

3. Top Ten Tips of Email Etiquette

4. Most Important Concepts About Email

4. Developing Routine and Sensitive Memos

1. The Role and Form of Memos

2. Developing Routine Memos

3. Developing Sensitive Memos

4. Most Important Concepts About Memos

5. Understanding Informal Reports

1. Introducing Informal Reports

2. What All Informal Reports Have in Common

3. Most Important Concepts About Informal Reports

6. Field and Trip Reports

1. Introduction to Trip Reports

2. Different Types of Trip Reports

3. Developing a Trip or Field Report

4. Analyzing a Sample Trip Report

5. The Most Important Trip Report Concepts

7. Incident Reports - Documenting When Something Goes Wrong

1. Introduction to Incident Reports

2. Examples of Incident Types

3. Developing an Incident Report

4. Analyzing a Sample Incident Report

5. The Ethics of Incident Reports

6. The Most Important Concepts About Incident Reports

8. Test Reports - Presenting Experiments and Diagnostics

1. Introduction to Test Reports

2. Developing a Test Report

3. Analyzing a Sample Test Report

4. Most Important Concepts About Test Reports

9. Investigative Reports - Communicating Different Options

1. Introduction to Investigative Reports

2. Developing an Investigative Report

3. Analyzing a Sample Investigative Report

4. Most Important Concepts About Investigative Reports

10. Progress Reports - Keeping Supervisors Informed About a Project

1. Introduction to Progress Reports

2. Developing an Progress Report

3. Analyzing a Sample Progress Report

4. Most Important Concepts About Progress Reports

11. Meeting Minutes

1. Introduction to Meeting Minutes

2. Developing Meeting Minutes

3. Analyzing Sample Meeting Minutes

4. Most Important Concepts About Meeting Minutes

12. Internal Social Media Platforms - Using Office Instant Messaging

1. Defining Traits of Office Social Messaging

2. Using Office Social Messaging Well

3. Most Important Concepts About Office Social Messa

13. Your Main Takeaways - Conclusion and Additional Resources

1. The Most Important Concepts from the Entire Course

2. Where to Go for Additional Resources

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تولید کننده: PluralSight