The Complete and Practical Guide to IT English

سرفصل های دوره

English for IT professionals: Business writing, English grammar, business English, email, and presentations skills

1. Introduction

1. Introduction

2. Writing Professional Emails

1. Writing Professional Emails Introduction

2. Tips for Writing Effective Emails

3. Grammar The Present Perfect Tense

4. The Present Perfect Tense.html

5. Grammar The Present Continuous Tense

6. The Present Continuous Tense.html

7.1 Irregular Verbs.docx

7. Grammar The Past Simple Tense

8. The Past Simple Tense.html

9.1 IT Glossary.docx

9. IT Vocabulary 1

10. Vocabulary Quiz.html

11.1 AffectEffect Worksheet-Answers .docx

11.2 AffectEffect Worksheet.docx

11. IT Vocabulary 2

12. Affect & Effect.html

13. Modal Verbs

14. Modal Verb Quiz.html

3. Effective Communication in Business Meetings

1. Introduction

2.1 Meeting Type Worksheet.pdf

2.2 Meeting Types Worksheet Answers.pdf

2. Common Types of IT Meetings

3.1 Post meeting follow up email template.docx

3. Tips for Better Communication in Meetings

4. Conditional Sentences

5. Conditional Sentences Quiz.html

4. Negotiations and Business Contracts

1. Introduction

2.1 Business Contracts Worksheet Answers.pdf

2.2 Business Contracts Worksheet.pdf

2. Business Contracts for IT Companies and IT Departments

3. Negotiating IT Contracts Between IT Companies and Their Customers and Partners

4. Dialogue Negotiating Pricing and Payment Terms for a Software License Agreement

5. Listening Comprehension Quiz-Negotiating Pricing and Payment Terms for a SLA.html

6. Dialogue Negotiating a Service Level Agreement

7. Listening Comprehension Quiz-Negotiating a Service Level Agreement.html

5. Job Interviews and Professional Networking

1. Introduction

2.1 Interview Thank You Email Template.docx

2. Strategies for Effective Communication During a Job Interview

3.1 IT Glossary.docx

3.2 Job Interview Dialogue Worksheet-Answers .docx

3.3 Job Interview Dialogue Worksheet.docx

3. Dialogue Job Interview

4. Strategies for Effective Communication at IT Networking Events

5.1 Assure-Ensure-Insure Worksheet Answers.docx

5.2 Assure-Ensure-Insure Worksheet.docx

5.3 IT Glossary.docx

5. Dialogue Networking Happy Hour Event

6. Insure, Ensure, and Assure.html

6. Human Resources in IT

1. Introduction

2. Common Types of HR Meetings

3. Other Reason for HR

4. Dialogue Performance Evaluation

5. Listening Comprehension Quiz-Performance Evaluation.html

6. Dialogue Employee Grievance Meeting

7. Listening Comprehension Quiz-Employee Grievance Meeting.html

8. Dialogue Onboarding Meeting

7. Management in an IT Department or IT Company

1. Introduction

2.1 Management Roles Worksheet Answers.pdf

2.2 Management Roles Worksheet.pdf

2. Management Roles Within an IT Company or IT Department

3. Dialogue Infrastructure Manager and a Direct Report

4. Listening Comprehension Quiz-Infrastructure Manager and a Direct Report.html

5. Dialogue Help Desk Manager and a Direct Report

6. Listening Comprehension Quiz- Help Desk Manager and a Direct Report.html

8. IT Project Management

1. Introduction

2.1 Project Management Roles Worksheet Answers.pdf

2.2 Project Management Roles Worksheet.pdf

2. Common Project Management Roles

3.1 Sample Project Management Plan.pdf

3. Tips for Leading a Project Management Team

4. Relative Clauses

5. Relative Clauses Quiz.html

9. Business Presentations

1. Introduction

2. Tips for Preparing a Great Presentation

3.1 Presentation Tip Sheet.docx

3. Tips for Delivering a Great Presentation

10. Telephone Skills and Customer Service

1. Introduction

2. Tips for Better Customer Service

3. Customer Service Skills

11. Cross-Cultural Communication

1. Introduction

2. Cross-Cultural Communication Tips

3.1 Idioms.docx

3. Common Workplace Idioms

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