Strategic Outsourcing For Business

سرفصل های دوره

How to outsource, Online outsourcing, Business process outsourcing, How to outsource customer service etc.

1 - Introduction

1 - Introduction

2 - What is outsourcing

3 - History of outsourcing

4 - Variations of outsourcing

5 - Implications of outsourcing

6 - Issues of outsourcing

7 - Practices of outsourcing

8 - Examples of outsourcing

2 - How To Outsource

9 - Determining which tasks to outsource

10 - Locating an outsourcing partners

11 - Working with an outsourcing partners

3 - How To Outsource Customer Service

12 - Understanding the general steps in outsourcing customer service training

13 - Outsourcing customer service training

14 - Outsourcing customer service representative

15 - Outsourcing customer call center

4 - Business Process Outsourcing

16 - Introduction

17 - Benefits of BPO

18 - Threats of BPO

19 - Industry size

5 - Online Outsourcing

20 - Internet based outsourcing

21 - Benefits of online outsourcing

22 - Backsourcing

6 - Conclusion

23 - Legal outsourcing

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تولید کننده: Udemy