Salesforce Business Analyst Certification – Pass Fast

سرفصل های دوره

Prepare and Pass the Salesforce Certified Business Analyst Exam Quickly and Easily!

1. Introduction

1.1 Trailmix to follow.html

1. Welcome

2.1 Business Analayst Exam Breakdown.xlsx

2. Business Analyst Exam Guide Breakdown

2. Customer Discovery

1. What is a Business Analyst

2. Business Analyst vs Administrator

3. Drucker School of Business

4. Customer Centric Discovery

5. Challenge Framing and Scoping

6. How Might We

7. The Implementation Lifecycle

8. The BAs Role in Implementation

9. Journey Mapping

10. Application Lifecycle Management (ALM)

11. Salesforce Tools

3. Collaboration with Stakeholders

1. Project Orientation and Analysis

2. Gap Analysis and Risk Analysis

3. Introduction to Elicitation

4. Elicitation Techniques 1

5. Elicitation Techniques 2

6. Elicitation Techniques 3

7. Stakeholders

8. Stakeholder Alignment

9. Stakeholder Challenges and Tips

10. Communication Skills

11. Content Strategy

12. Content Strategy Steps

13. V2MOM

14. Whiteboarding

15. Trust

16. Influencing Styles

17. Empathy vs Sympathy

18. Skilled Relationships

19. Work Types

20. Future State Design

21. Prototyping

22. Process Mapping

23. Technical Debt

24. Storytelling and Storyboarding

25. Roadmapping

26. Documentation Types

27. Requirements and Scope Creep

28. Must Have, Nice to Have, Great to Have

29. SMART Framework

30. Triple Constraints

31. User Adoption

4. Business Process Mapping

1. Scoping

2. Document like a Rock Star

3. Business Process Documentation

4. Documenting Business Processes

5. Universal Process Notation (UPN)

6. Diagramming

7. Diagram Templates

8. Governance

9. Lean Governance

10. Lean Governance Operating Models

11. Jobs to be Done

5. Requirements

1. Requirements vs User Stories

2. Scrum

3. Kanban

4. Scrum vs Kanban

5. Scrum vs Kanban for Prioritisation

6. Git and GitHub

7. Requirements Version Control

6. User Stories

1. User Story Creation

2. INVEST Framework

3. Acceptance Criteria vs Definition of Done

4. User Story Version Control

7. User Acceptance Testing

1. User Acceptance Testing

2. Go and No-Go Decisions

8. Conclusion

1. Conclusion

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