Prepare for the Salesforce Sales Rep Certification

سرفصل های دوره

Learn the Concepts you need to know to Pass the Salesforce Sales Representative Certification

1. Welcome to the Course!

1. Welcome!

2. Meet Emily

3. Meet Jeremy

4. About the Course

5. Exam Outline

2. Glossary

1.1 Glossary Sales Representitive Salesforce Certification MASTER.pdf

1. Glossary

3. Trailhead Notes

1.1 Sales Rep Trailhead Notes.pdf

1. Notes Overview

4. Planning 21%

1. Introduction to Planning

2. Territory Planning

3. Sales Quota Planning

4. Key Accounts Engagement

5. Business and Sales Acumen

6. Business Relationships

7. Planning Practice Questions

5. Customer Engagement 15%

1. Introduction to Customer Engagement

2. BANT

3. Dale Carnegies 5 Cs of Selling

4. Connect

5. Collaborate

6. Create

7. Confirm

8. Commit

9. Customer Engagement Practice Questions

6. Deal Management 37%

1. Introduction to Deal Management

2. Overview of the 7 Stages of Selling

3. Prospecting

4. Qualifications

5. MeetingDemo

6. Proposal

7. Negotiation

8. Closing

9. Post Sales

10. Key Deal Terms

11. Objection Handling

12. Pricing Methods

13. Deal Management Practice Questions

7. Pipeline 12%

1. Introduction to Pipeline

2. New Pipeline Generation

3. Pipeline Health

4. Data Integrity

5. Pipeline Review Meetings

6. Pipeline Progression

7. Pipeline Practice Questions

8. Forecasting 6%

1. Introduction to Forecasting

2. Forecasting vs. Pipeline

3. Forecast Accuracy

4. Forecast Responsibility

5. Forecast Practice Questions

9. Customer Success 9%

1. Introduction to Customer Success

2. Post Sales Customer Journey

3. Order Fulfillment

4. Customer Satisfaction

5. Challenge Framing

6. Scoping

7. Adoption

8. Customer Success Practice Question

10. Practice Exam

1. Introduction to the Practice Exam

2. Sales Representative Full Practice Exam.html

11. Thank you!

1. Thank you for taking the course!

2. Trailhead

3. Lets Connect!

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تولید کننده: Udemy