Performance Management Process & Implementation with Example

سرفصل های دوره

PMS Principles, techniques & best practice in-depth analysis of performance management through real-life case studies

1. Introduction

1. Performance Management Introduction

2. Reasons for Performance Appraisal

3. Common Problems 1

4. Common problems 2

5. Common Rater Biases

6. The Personal Management Cycle

7. How is your personal Management Cycle

8. Performance Appraisal Process

9. Prepare for the meeting

10. Conduct the meeting Continued

11. Avoid Discriminatory Behaviour

12. Defensive or Hostile Employees

13. Provide Frequent Feedback

14. Negative or Corrective feedback

15. Positive Feedback

16. Four Generations in the Workforce

2. The Process

1. The Process and the Summary

2. Performance Management Process Part 1

3. Performance management and Appraisal

4. Legal and Strategic issues

5. Using performance appraisal

6. Relative and Absolute Judgement

7. Trait and Behavioural Data

8. Scale format

9. Meeting Goals

10. Backward and Forwards

11. Why PMS till PMS Cycle Training

12. PMS Cycle continued

13. Purpose of PMS

14. Methods of Appraisal Part 1

15. Method of Appraisal Part 2

16. Methods of Appraisal Future Oriented

17. Method of Appraisal Future Oriented 2

18. What is MBO

19. Cascading of Objectives & MBO Fail

20. Frequency Review

21. Forced Ranking

22. Errors in assessment

3. Types and Methods of Appraisal

1. A good PMS should have

2. Common Problems Associated with Conducting Appraisal

3. Common Problems Associated with Conducting Appraisal 2

4. Performance appraisal

5. Types to Uses of Performance Appraisal

6. Steps in Performance Appraisal

7. Objectives of Performance Appraisal

8. Process of Performance Appraisal

9. Issue in Appraisal System

10. Benefits of Performance Appraisal for Appraisee

11. Benefits of Performance Appraisal

12. Benefits of Performance Appraisal Organisation Perspective

13. Methods of Performance Appraisal Multiple

14. Methods of Performance Appraisal Individual evaluation

15. Methods of Performance Appraisal Other Method

16. Confidential Report

17. Methods of Performance Appraisal

18. Essay Evaluation

19. Critical Incidence

20. Checklist Method

21. Checklist Method Example

22. BARS

23. Forced Choice Method

24. MBO

25. MBO 2

26. Multiple Person Evaluation Method

27. Group Appraisal

28. Field Review Techniques

29. 360 Degree Appraisal

30. Appraisal Interview

31. Quarterly Plan Status - Monthly Plan Status

32. Way Forward

4. A Practical Case Study Need

1. Case Study Objectives

2. Need to Basic Objectives

3. Measure to Definition of Performance

5. Case Study Measure to Definition of Performance

1. Illustrative

2. Identifying Key Result Areas

3. What is Balanced Scorecard

4. Key Benefits of Balanced Scorecard

5. The Perspective Provide

6. Obtaining Measures and Target

7. Development

8. Recap

6. Case Study Corporate Planning

1. Sessions to Corporate Planning

2. How does division performance get measured

3. Anchoring targets to the rating scale till Uniformity in Targets

4. So What is a stretch tool all about

5. Definition for rating for each parameter

6. Defining Stretch Targets

7. Case Study Individual Performance Target

1. Individual Performance Target - Performance Development Planning

2. Performance Planning and Linkages to Smart Goals

3. Writing Smart Goal Continued

4. Action Planning

5. Development Planning

6. Objectives

7. Quarterly Appraisal

8. Case Study Final Appraisal

1. Final Appraisal

2. Relative Weightage of KRA

3. Removing Rater Bias

4. Assessing development plan

9. Case Study Feedback Session to Coaching Feedback

1. Feedback Session to Coaching Feedback

2. Continuous Feedback

3. What is feedback

4. Reinforcing positive behaviour

5. Tips for collecting feedback

6. The Linkages

7. Communication Tools

8. Lets fill the form together till Conclusion

10. Downloads and Templates

1.1 PMS Appraisal Form.xls

1. PMS Appraisal Form.html

2.1 Professional Competencies Self-Assessment and Development Plan.pdf

2. Professional Competencies and Self Assessment.html

3. Sample KRA.html

4. Sample PMS form templates.html

5. PMS Process description.html

6. PMS workflow.html

7. PMS Terminologies.html

8. PMS case study in different organizations.html

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