Microsoft Power Platform Fundamentals (PL-900) Cert Prep: Power Virtual Agents

This foundational course for Power Virtual Agents will teach you the skills you need to prepare for the Microsoft Power Platform Fundamentals (PL-900) exam. Microsoft MVP Rishona Elijah highlights the benefits of the Power Virtual Agents, how it can be utilized, and the skills you need to create your own chatbots. Rishona gives you an overview of scenarios where Power Virtual Agents can be applied, as well as a tour of the Power Virtual Agents web interface. She explains uses for Power Virtual Agents in Microsoft Teams, then walks you through the full process to build and publish a basic chatbot. Once you know how to publish your chatbot, you can make it available to users and get real feedback on the chatbot’s performance. Rishona finishes up with useful tips on where to keep learning about Power Virtual Agents.