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Microsoft 365 Certified: Modern Desktop Administrator Associate (MD-100) Online Training

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In this intermediate Microsoft Desktop Administrator training, James Conrad prepares you to take the MD-100 exam, which is one of two exams required to earn the Microsoft 365 Certified: Modern Desktop Administrator Associate certification.

Desktop support is an ideal entry point to the IT career field, and MD-100 training can help you open the door. Coming from a user (or even power user) role, newcomers to support are often shocked when they look under the hood at Windows 10/11. After completing this Desktop Administrator training, you'll be ready to take the MD-100 exam — and validate that you can manage Windows 10/11 in an enterprise environment.


1 Install and Configure Windows Editions, Hardware, and Manual Clean Installation
  • 1 Windows 10 vs Windows 11
  • 2 Windows 10 Editions
  • 3 Windows 10 Pro Workstation and Enterprise
  • 4 Windows 11 Editions
  • 5 Prepare Hardware for Installation
  • 6 Identify Reasons for a Clean Installation
  • 7 Perform a Manual Clean Installation

  • 2 Install and Configure Windows Upgrades, Customization with ADK, and Activation
  • 8 Upgrade Reasons and Tips
  • 9 Upgrade Paths Windows 10
  • 10 Upgrade Paths Windows 11
  • 11 Assessment and Deployment Kit (ADK)
  • 12 Customize Installation Using ADK
  • 13 Configure and Troubleshoot Activation Issues

  • 3 Hyper-V Guest Installations, Virtual Disks, and Virtual Networks
  • 14 Hyper-V Overview
  • 15 Install a Guest OS
  • 16 Identify Virtual Hard Drive Types
  • 17 Create, Attach, and Convert Virtual Disks
  • 18 Manage Virtual Networks

  • 4 Configure Hyper-V Checkpoints, Settings, and Sandbox
  • 19 Overview and Standard Checkpoints
  • 20 Production Checkpoints and Implementation
  • 21 Configure Hyper-V Settings
  • 22 Differentiate Gen 1 vs Gen 2 Guests
  • 23 Enable and Use Windows Sandbox

  • 5 Printers and Devices, Provisioning Packages, and Services
  • 24 Configure Printers and External Devices
  • 25 The Need for Provisioning Packages
  • 26 Create a Provisioning Package
  • 27 Introduction to Services
  • 28 Configure and Manage Services

  • 6 Configure the Windows System Settings, Interface, Storage, and Edge
  • 29 Configure Windows Settings- Display, Notifications, and Power
  • 30 Optimize Local Drives by using Disk Cleanup or Storage Sense
  • 31 Configure Windows Settings- Multitasking, Troubleshoot, About
  • 32 Manage User Interface in Windows 10 and Windows 11
  • 33 Configure Microsoft Edge
  • 34 Configure Language and Region
  • 35 Install and Configure Optional Features
  • 36 Configure Startup Options

  • 7 Understanding IPv4 and Subnetting
  • 37 IP Properties
  • 38 Understanding IPv4
  • 39 IPv4 Decimal to Binary
  • 40 Custom Subnet for Hosts
  • 41 Custom Subnet for Networks
  • 42 Custom Subnet for Larger Hosts or Networks

  • 8 Networking VPN, Troubleshooting, and Certificates
  • 43 VPN Description and Protocols
  • 44 Create VPN Connections Manually and with CMAK
  • 45 Configure WiFi Profiles
  • 46 Troubleshoot Networking- Physical Connections
  • 47 Troubleshoot Networking- IP Configuration
  • 48 Troubleshoot Networking- DNS
  • 49 Troubleshoot Networking- Windows Tools
  • 50 Explore the Purposes of Digital Certificates
  • 51 Configure and Manage Certificates on Client Devices

  • 9 Configure Network Access and Permissions
  • 52 Configure Network Profiles
  • 53 Create Shared folders
  • 54 Configure NTFS Permissions
  • 55 NTFS Cumulative Permissions and Inheritance
  • 56 Command Line Permissions
  • 57 Configure Local Storage Partition Types and File Systems
  • 58 Optimize Local Drives by using Disk Cleanup or Storage Sense
  • 59 Overview of OneDrive and OneDrive for Business
  • 60 Configure OneDrive and OneDrive for Business
  • 61 Configure iSCSI

  • 10 Configure and Manage Storage
  • 62 Configure Local Storage Partition Types and File Systems
  • 63 Optimize Local Drives by using Disk Cleanup or Storage Sense
  • 64 Overview of OneDrive and OneDrive for Business
  • 65 Configure OneDrive and OneDrive for Business
  • 66 Configure iSCSI

  • 11 Perform System and Data Recovery
  • 67 Windows Backup and Restore- Overview
  • 68 Windows Backup and Restore- Control Panel
  • 69 Windows Backup and Restore- WBAdmin
  • 70 File History
  • 71 File History with OneDrive
  • 72 Recovery Drive
  • 73 System Restore
  • 74 Windows Recovery Environment (WinRE)
  • 75 Reset this PC
  • 76 Troubleshoot Boot-Startup Process

  • 12 Manage Windows Updates
  • 77 Windows Update Types
  • 78 Control Update Frequency
  • 79 Adjust Update Options
  • 80 Configure Windows Update GPO
  • 81 Configure Deployment Rings
  • 82 Troubleshoot Windows Update
  • 83 Configure Updates by Using Windows Update for Business

  • 13 Configure Remote Management
  • 84 Remote Management Firewall Settings
  • 85 Remote Management MMC
  • 86 Remote Management- Remote Desktop
  • 87 Remote Management- Remote Assistance
  • 88 Remote Management- Quick Assist
  • 89 Remote Management- PowerShell
  • 90 Overview of Windows Admin Center
  • 91 Implementing Windows Admin Center

  • 14 Monitor and Manage Windows
  • 92 Customize Event Views
  • 93 Forward Event Logs
  • 94 Implement Task Manager
  • 95 Configure Performance Monitor
  • 96 Reliability Monitor
  • 97 Printer Management
  • 98 Configure Environment Variables
  • 99 Configure Scheduled Tasks
  • 100 Configure Local Registry

  • 15 Manage User and Group Accounts
  • 101 Understand the Scope of Local Users
  • 102 Create a User Account
  • 103 Special Local Accounts
  • 104 Use a Microsoft Account
  • 105 Understand the Scope of Domain Users
  • 106 Compare Local Groups to Domain Groups
  • 107 Create a Local Security Group

  • 16 Manage User Profiles, Administrative Management
  • 108 Manage User Profiles
  • 109 Manage Public and Default User Profiles
  • 110 Manage Credentials by Using Credential Manager
  • 111 Join Computers to Active Directory
  • 112 Rename the Local Administrator
  • 113 Implement and Manage Local Administrator Password Solutions (LAPS)
  • 114 LAPS Demonstration
  • 115 Say Hello to Windows Hello

  • 17 Configure Devices by using Local Policies
  • 116 Implement Local Policy
  • 117 Configure Group Policy From a Windows 10 Computer
  • 118 Group Policy Order of Inheritance
  • 119 Troubleshoot Group Policy on Devices

  • 18 Configure and Manage Policy Security Settings
  • 120 Use DCGPOFIX for a GPO Emergency
  • 121 Configure and Manage Security Policy
  • 122 Configure and Manage Audit Policy
  • 123 Local Security Groups
  • 124 Configure and Manage User Rights Assignment

  • 19 Manage Virus and Threat Protection
  • 125 Overview- Manage Virus and Threat Protection
  • 126 Manage Virus and Threat Protection- Types of Malware
  • 127 Manage Virus and Threat Protection- Phishing
  • 128 Manage Virus and Threat Protection- Network Threats
  • 129 Configure Windows Defender Antivirus
  • 130 Configure Windows Defender Firewall
  • 131 Windows Defender Firewall Command Line
  • 132 BitLocker Overview
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    تاریخ انتشار: 13 اسفند 1401
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