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Jira: Basic Administration

سرفصل های دوره

Every company needs software to track their work and report progress on their strategic initiatives. Jira, the powerful project management tool from Atlassian, is one of the most popular tracking tools used by business, development, and support teams. But for every software application, there's an administrator who needs to correctly configure the settings, manage users, complete customization requests, and ensure the application supports growth and change in an organization. This course was designed to guide application admins down the path to successful Jira administration, helping them master the tools and best practices that make a Jira instance robust and efficient. Instructor Rachel Wright covers the basic skills and processes needed to successfully administer and customize Jira. Learn how to manage users, roles, and groups; create projects; build new workflows from scratch; manage permissions and notifications; and more.


01 - Introduction
  • 01 - Basic administration in Jira
  • 02 - Who is this course for
  • 03 - What do you need for this course

  • 02 - 1. What Is Jira and How Is It Used
  • 01 - What is Jira
  • 02 - How is Jira used
  • 03 - Which type of Jira do you have
  • 04 - Important terms and definitions
  • 05 - Navigating the admin area

  • 03 - 2. Admin Types and Responsibilities
  • 01 - Types of Jira users
  • 02 - Who does what
  • 03 - Utilizing global permissions

  • 04 - 3. Setting Up a Test Environment
  • 01 - Choose a test environment
  • 02 - Create a test environment

  • 05 - 4. Managing Users
  • 01 - How to manage users
  • 02 - Leveraging groups and roles
  • 03 - Challenge Add a test user
  • 04 - Solution

  • 06 - 5. Creating Jira Projects
  • 01 - Types of Jira projects
  • 02 - How to create a project
  • 03 - Challenge Create a test project
  • 04 - Solution

  • 07 - 6. Creating Workflows
  • 01 - Types of workflows
  • 02 - Basic workflow concepts
  • 03 - Using diagram and text mode
  • 04 - Challenge Create a workflow
  • 05 - Solution

  • 08 - 7. Troubleshooting Permission Problems
  • 01 - Types of Jira permissions
  • 02 - Using the Permission Helper
  • 03 - Challenge Determine the permission problem
  • 04 - Solution

  • 09 - 8. Troubleshooting Missing Notifications
  • 01 - Types of Jira notifications
  • 02 - Using the Notification Helper
  • 03 - Challenge Determine the notification problem
  • 04 - Solution

  • 10 - Conclusion
  • 01 - Additional learning resources
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