IT Vendor Management Foundations

Organizations need people who can manage IT vendors to optimize costs, ensure quality and value, and mitigate risks. In this course, veteran IT management consultant David Pultorak guides you through the essential concepts of IT vendor management. Learn about vendor identification and selection, contract negotiation and management, and performance monitoring and measurement. Find out how to use review and reporting. Explore relationship, risk, compliance, financial and change management, and continuous improvement. After taking this course, you'll be familiar with both evergreen IT vendor management practices and principles and the new practices and principles suited to work in today’s digital organizations. Taking this course will help you to set yourself apart as someone who can significantly impact your organization’s overall success and efficiency.