End-user Communications for Better IT

سرفصل های دوره

How you train and keep end-users up-to-speed on the latest IT implementations should mirror your fast-moving and agile tech environments. This course will teach you how to accomplish this across a variety of mediums.

1. Course Overview

1. Course Overview

2. Introduction

1. Introduction

2. About This Course

3. The Course Scenario

3. Strategizing Goals for End-user Communication

1. Introduction

2. Informing End-users in IT Communication

3. Instructing End-users in IT Communication

4. Persuading End-users in IT Communication

5. Anticipating End-users Emotional Responses

6. What We Covered

4. Developing End-user Written Communication

1. Developing End-user Written Communication

2. Interoffice Memos

3. Written Directions

4. What We Covered

5. End-user Communications and In-person Presentations

1. End-user Communication and In-person Presentations

2. How to Get Your Point Across

3. The How-to In-person Presentation

4. The Persuasive In-person Presentation

5. The Environment of Presentations

6. Slideware Best Practices

6. Communicating with End-users in Video

1. Communicating in Video

2. Environment

3. Video Structure and Flow

4. Structure

5. Relatability

7. Building an End-user Communication Structure

1. Assessing End-user Communication

2. Positioning Follow-up Communication

3. Locating Additional Resources

139,000 تومان

افزودن به سبد خرید

خرید دانلودی فوری

در این روش نیاز به افزودن محصول به سبد خرید و تکمیل اطلاعات نیست و شما پس از وارد کردن ایمیل خود و طی کردن مراحل پرداخت لینک های دریافت محصولات را در ایمیل خود دریافت خواهید کرد.

تولید کننده: PluralSight