جمع جزء: 139,000 تومان
- × 1 عدد: IP Services HSRP, VRRP & GLBP - 139,000 تومان
Given fast-evolving customer expectations, every organization needs an effective customer service strategy to guide operations and decisions. Your service strategy is the bridge between the organization's vision and mission—and the decisions and actions that happen every day. Join Brad Cleveland in this course and learn how to develop and execute an effective customer service strategy for your organization and team. Learn the steps of the strategic planning process, involving vision, customer access, talent, processes, technology, investments, and innovation. Plus, discover how to put your strategy to work, measure its effectiveness over time, and make updates to keep your strategy current.
در این روش نیاز به افزودن محصول به سبد خرید و تکمیل اطلاعات نیست و شما پس از وارد کردن ایمیل خود و طی کردن مراحل پرداخت لینک های دریافت محصولات را در ایمیل خود دریافت خواهید کرد.
آموزش انگیزه دادن به تیم های خدمات مشتریان
Customer Service: Motivating Your Team
رهبری تجربه مشتری
Using AI in Customer Service
Contact Center Leadership
رهبری اجرایی خدمات مشتری
رهبری تجربه مشتری
Quality Standards in Customer Service
Measuring the Value of Customer Service
Customer Service: How to Manage Your Customer Queues
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