Complete Guide to Supporting and Troubleshooting Windows 11 for Admins by Microsoft Press

Upskill as an IT admin professional in this course designed by Microsoft Press. Instructor Andrew Warren demonstrates the foundational skills and knowledge required to successfully support and troubleshoot common issues faced by users in Windows 11. Learn how to develop a troubleshooting methodology, implement remote management processes, and troubleshoot problems with startup, system recovery, devices and drivers, network connectivity, Group Policy, security settings, user state, resource access, and apps. Along the way, you’ll gather important tips and insights on best practices for monitoring and maintaining Windows clients. Ideal for enterprise desktop support technicians (EDSTs), this course is also a great fit for anyone looking to upskill their client operating system knowledge and learn more about cloud device management.

Note: This course was created by Microsoft Press. We are pleased to host this training in our library.