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Building Intelligent Chatbots on AWS

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Voice control and interaction is becoming more common—and more expected from our apps. Amazon Lex provides speech recognition and natural language understanding, allowing developers to build their own custom logic around it. This course introduces a specific use case for Lex: intelligent chatbots that can respond to and redirect customer inquiries. Discover how to use the Lex API and CLI, build and test your bot, and configure the prompts and responses that will make your bot seem trustworthy and useful. Instructor Bear Cahill also explains how to publish your bot to the Amazon cloud and leverage lambdas—serverless functions—for user data validation and intent fulfillment. By the end of the course, you’ll know how to build smart, sophisticated chatbots and use Lex to do all the heavy lifting.


01 - Introduction
  • 01 - Creating chatbots
  • 02 - What you should know

  • 02 - 1. AWS Lex Overview
  • 01 - Introduction to AWS Lex
  • 02 - AWS account and console
  • 03 - Chatbot concepts
  • 04 - Lex API and CLI

  • 03 - 2. Creating a Bot
  • 01 - Lex Bot creation
  • 02 - Intents
  • 03 - Kicking off the conversation
  • 04 - Testing the bot
  • 05 - Challenge OrderDrink intent
  • 06 - Solution OrderDrink intent

  • 04 - 3. Slots and Slot Types
  • 01 - Slot types
  • 02 - Custom slot types
  • 03 - User input prompts
  • 04 - Confirmation prompts
  • 05 - Challenge Create a restricted slot
  • 06 - Solution Create a restricted slot

  • 05 - 4. Responses
  • 01 - Closing response
  • 02 - Prompting with card group
  • 03 - Challenge Closing response for dessert
  • 04 - Solution Closing response for dessert

  • 06 - 5. Publishing
  • 01 - Versions and aliases
  • 02 - Client creation
  • 03 - Client preparation
  • 04 - Gathering configuration data
  • 05 - Testing the bot with text
  • 06 - Challenge Engage bot from CLI
  • 07 - Solution Engage bot from CLI

  • 07 - 6. Functionality of Lambdas
  • 01 - Lex and Lambdas
  • 02 - BookTrip sample bot
  • 03 - Creating and connecting Lambdas
  • 04 - Testing with Lambdas

  • 08 - Conclusion
  • 01 - Continue training your chatbots
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