Basic course Gastronomy

سرفصل های دوره

Our course takes your new employees from beginners to experts in no time!

1 - Core tasks

1 - Core tasks

2 - Manners and mental attitude

2 - The first impression counts

3 - Body language

4 - Its not what you say but how you say it

5 - Customer service

6 - Teamwork

3 - Appearance and body care

7 - Appearance and body care

4 - Furnishings and equipment

8 - Tables and banquet tables

9 - Table linens

10 - Napkins

11 - Cutlery

12 - Glasses

13 - Porcelain

5 - Workflows

14 - What does miseenplace mean

15 - Prep work in the back office

16 - Prep work in the guest area

17 - Guest table

18 - Cover

19 - Table cleanliness

20 - Own equipment

6 - Carrying techniques

21 - Carrying techniques

22 - Plate carrying technique

23 - Insert and clear plates

24 - Tray carrying technique

7 - Communication and Sales

25 - Dealing with guests

26 - Interacting within the team

27 - Reception and welcome

28 - Ordering

29 - Special requests

30 - Seating Sketch

31 - Advice and additional sales

32 - Upselling with a slightly nod

33 - Prevention of complaints

34 - Complaint management tips

35 - Invoice and farewell

36 - Billing with the guest

37 - Accounting with the Company

8 - Working rules and selforganization

38 - Working rules and selforganization

39 - Work efficiently

40 - Prioritization of guests

41 - Tips for more tips

42 - Other countries other customs

9 - Guest area

43 - Guest area

44 - Atmosphere

10 - Material and equipment maintenance

45 - Cutlery maintenance

46 - Cleaning of Silverware

47 - Stainless steel maintenance

48 - Nonmetallic materials

49 - Daily cleaning

50 - Cleaning and maintenance products

11 - General instructions

51 - Occupational safety

52 - Backfriendly work

53 - Hygiene regulations

54 - Warehouse and storage types

55 - First in First out

56 - Environmental Protection

12 - Final exam

139,000 تومان

خرید اشتراک افزودن به سبد خرید

خرید دانلودی فوری

در این روش نیاز به افزودن محصول به سبد خرید و تکمیل اطلاعات نیست و شما پس از وارد کردن ایمیل خود و طی کردن مراحل پرداخت لینک های دریافت محصولات را در ایمیل خود دریافت خواهید کرد.

تولید کننده: Udemy