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دسته بندی دوره ها
7

Operations Management in small businesses: key techniques

سرفصل های دوره

A toolkit for making small business operations effective and efficient


1 - What is operations management An introduction to the basic concepts
  • 1 - End of Section Quiz What is operations management.html
  • 1 - Introduction
  • 2 - What is Operations Management
  • 3 - Introducing NEW lectures on Artificial Intelligence in Operations Management
  • 4 - Activity-The-Input-Output-Transformation.pdf
  • 4 - How every small business is engaged in transformation
  • 6 - Activity-The-4-Vs.pdf
  • 6 - The characteristics of operations

  • 2 - Operations management delivers and influences business strategy and performance
  • 7 - Activity-Stakeholders.pdf
  • 7 - Mini-Case-Study-Two-Contrasting-Bed-And-Breakfast-Businesses.pdf
  • 7 - The purpose of operations management
  • 8 - Actvity-Relationship-Between-Operations-And-Strategy.pdf
  • 8 - The relationship between business strategy and operations
  • 9 - Activity-Performance-Objectives-Triple-Bottom-Line.pdf
  • 9 - Approaches to setting business strategy
  • 10 - Activity-Maturity-Of-Use-Of-Operations-Management.pdf
  • 10 - The contribution of operations
  • 11 - Activity-The-4-Perspectives-On-Operations-Strategy.pdf
  • 11 - Four perspectives on operations strategy
  • 12 - Activity-Elements-Of-Operations-Strategy.pdf
  • 12 - What should an operations strategy contain

  • 3 - Design of of processes operations products and services
  • 13 - Activity-The-Stages-Of-Design.pdf
  • 13 - Product and service design
  • 14 - Activity-Process-Types.pdf
  • 14 - Process design
  • 15 - Activity-Product-Process-Matrix-Service-Process-Matrix.docx
  • 15 - The productprocess matrix and the productservice matrix
  • 16 - Process-Map-For-Serving-A-One-Course-Meal-In-A-Restaurant.pdf
  • 17 - Activity-Supply-Network-Design.pdf
  • 17 - Supply network design
  • 18 - Activity-Location-Of-Operations.pdf
  • 18 - The location of operations
  • 19 - Activity-Layout-And-Flow.pdf
  • 19 - Layout and flow
  • 20 - Activity-Process-Technology.pdf
  • 20 - Mini-Case-Study-Process-Technology-In-A-Membership-Organisation.pdf
  • 20 - Process technology
  • 21 - Activity-Innovation.pdf
  • 21 - Innovation

  • 4 - Planning and delivering operations
  • 22 - Activity-The-Basic-Building-Blocks-Of-Planning-And-Control.pdf
  • 22 - The key building blocks of planning and control
  • 23 - Activity-Sequencing-And-Controlling-Activities.pdf
  • 23 - Planning activities
  • 24 - Activity-Forecasting-Demand-And-Managing-Capacity.pdf
  • 24 - Planning to meet demand
  • 25 - Activity-Yield-Management.pdf
  • 25 - Yield management
  • 26 - Activity-Managing-My-Stock.pdf
  • 26 - Managing stock
  • 27 - Activity-Measuring-Supply-Chain-Performance.pdf
  • 27 - Supply chain performance
  • 28 - Activity-Analysing-Supply-Chain-Relationships-And-Behaviour.pdf
  • 28 - Supply chain activities relationships and behaviour
  • 29 - Activity-The-Value-Of-A-CRM-To-My-Business.pdf
  • 29 - Customer relationship management
  • 29 - Mini-Case-Study-CRM-In-A-Beauty-Salon.pdf
  • 30 - Activity-Use-Of-LEAN-Approaches-In-Your-Business.pdf
  • 30 - Streamlining your business with the LEAN approach
  • 31 - Activity-Using-LEAN-Approaches-To-GROW-Your-Business.pdf
  • 31 - The LEAN approach to small business set up and growth
  • 32 - Activity-Using-Materials-Requirements-Planning-In-Your-Business.pdf
  • 32 - Materials requirements planning
  • 33 - Activity-The-Value-Of-Enterprise-Resource-Planning-To-A-Business.pdf
  • 33 - Enterprise resource planning
  • 34 - Planning and controlling your projects the waterfall approach
  • 35 - Activity-Developing-Your-Project-Planning-And-Control-Expertise.pdf
  • 35 - Mini-Case-Study-Selecting-Project-Management-Methods.pdf
  • 35 - Planning and controlling your projects the agile approach

  • 5 - Improving operations
  • 36 - Activity-The-Meaning-Of-Quality-In-Your-Business.pdf
  • 36 - What is quality
  • 37 - Activity-Managing-Quality-In-My-Business.pdf
  • 37 - Quality management approaches
  • 38 - Activity-Assessing-Whether-A-Business-Is-Ready-For-TQM-And-Planning-For-TQM.pdf
  • 38 - Mini-Case-Study-TQM-In-Action.pdf
  • 38 - Quality improvement approaches Total quality management
  • 39 - Activity-Using-The-Deming-Cycle-In-A-Business.pdf
  • 39 - Mini-Case-Study-The-Plan-Do-Check-Act-Cycle-In-Action.pdf
  • 39 - Quality improvement approaches Improvement cycles
  • 40 - Activity-Using-The-Principles-Of-Statistical-Process-Control.pdf
  • 40 - Mini-Case-Study-Statistical-Process-Control-In-Action.pdf
  • 40 - Quality improvement approaches Statistical process control
  • 41 - Activity-Apply-The-Principles-Of-Six-Sigma-To-A-Small-Business.pdf
  • 41 - Mini-Case-Study-Six-Sigma-Principles-In-Action.pdf
  • 41 - Quality improvement approaches Six Sigma
  • 42 - Carrying-Out-A-Risk-Assessment-For-A-Business.pdf
  • 42 - Managing risk Identifying the causes of risk
  • 43 - Activity-Preventing-Failure-In-A-Business.pdf
  • 43 - Preventing failure
  • 44 - Activity-Identifying-Mitigating-Actions-For-Risks-In-A-Business.pdf
  • 44 - Mitigating the effects of failure
  • 45 - Activity-Recovering-From-A-Failure.pdf
  • 45 - Mini-Case-Study-Recovering-From-Failure.pdf
  • 45 - Recovering from the effects of failure
  • 46 - Conclusion and next steps
  • 47 - Introducing NEW lectures on Artificial Intelligence in Operations Management

  • 6 - AI in Operations Management Understanding Artificial Intelligence
  • 48 - Artificial Intelligence in Operations Management Introduction
  • 49 - What is Artificial Intelligence
  • 50 - What is a Neural Network
  • 51 - Using AI in Operations Management
  • 52 - Supervised Machine Learning
  • 53 - Unsupervised Machine Learning
  • 54 - Semisupervised Machine Learning
  • 55 - Reinforcement Learning
  • 56 - Natural Language Processing

  • 7 - AI in Operations Management Applying AI to Business Operations
  • 57 - Artificial Intelligence in Product Design
  • 58 - Artificial Intelligence in Service Design
  • 59 - Artificial Intelligence in Supply Network Design
  • 60 - Artificial Intelligence in Process Technology Design
  • 61 - Artificial Intelligence in Demand Forecasting
  • 62 - Artificial Intelligence in Warehouse Operations
  • 63 - Artificial Intelligence in Logistics
  • 64 - Artificial Intelligence in CRM ERP and Project Planning and Control
  • 65 - Artificial Intelligence in the Improvement of Product Quality
  • 66 - Artificial Intelligence in the Improvement of Service Quality
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    تاریخ انتشار: ۱۵ اردیبهشت ۱۴۰۴
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