SAP Customer Service (CS/SM) – Service Management module

سرفصل های دوره

Real World SAP CS and SD, Repair Orders, Service Orders, Service Contracts

1 - Introduction

1 - Introduction

2 - Intro slides

2 - SAP Help Files for CS.txt

3 - What are Services

4 - Alphabet Soup

5 - Scenarios

6 - Types of Billing

2 - Simple Service

7 - Simple Service

8 - Simple Service Demo

3 - Service Contracts

9 - Service Contract Intro

10 - Service Contract Demo 1

11 - Service Contract Assign Functional Location

12 - Service Contract Functional Location Details

13 - Service Contract Billing

14 - Service Contract Create Service Order

15 - Service Contract Release Service Order

16 - Service Contract Service Order Operations

17 - Working with Planned Costs

18 - Material Components

19 - Create Purchase Requisition

20 - Time and Confirmations

21 - Purchase Order Costs

22 - Completing a Service Order

23 - Service Contract Scenario Summary

4 - InHouse Repairs Depot Repair

24 - Intro

25 - Return Delivery

26 - Service Order for the Repair

27 - Task Lists

28 - Planned Costs

29 - Fixing Planned Costs

30 - Service Execution

31 - List Reports

32 - Actual Costs

33 - Outbound Delivery

34 - Billing

35 - Behind the scenes Requirements type and Resource Related Billing

5 - Field Service

36 - Intro

37 - Selling an Installation and a Laser

38 - Create Installation Material

39 - Add Material

40 - Requirements Type options

41 - Config new requirements type and class

42 - New Requirements type

43 - Config default of the requirements type

44 - Review service order for installation

45 - Creating the work center

46 - Creating the task list

47 - Assign task list to service product

48 - Create sales order

49 - Deliver and Bill and Serial Number too

50 - Equipment Records

51 - Add Equipment to Service Order

52 - Update Service order

53 - Time Confirmation

54 - Equipment History

55 - Serialization Profile Configuration

56 - Create a Service Notification

57 - Object Info

58 - Create Service Order from Notification

6 - Summary

59 - Additional Resources.html

60 - Summary

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تولید کننده: Udemy