Communication for Technical Professionals

سرفصل های دوره

How engineers, developers, and other tech professionals can get a message across clearly when talking to non-tech teams

1. Introduction

1. Introduction

2. Overview of the how to get your message across process

3. Quick Quiz.html

2. Part 1 Audience - Understand their point of view

1. Section 1 introduction

2. Its all about the audience

3. Three important audience characteristics

4. Characteristic 1 - Perspective

5. Characteristic 2 - Expertise

6. Characteristic 3 - Position in the organisation

7. How to assess an audience

8.1 S1-A1 - Assess your audience.pdf

8. ACTIVITY - Assess your audience.html

9. What to do with mixed audiences

10. TEST - Understanding the audience.html

3. Part 2 Relevant - Show why they should care

1. Section 2 introduction

2. What makes a message relevant

3. Showing impact with Goals and Objectives

4. Showing impact with Effort

5. Showing impact with Outcomes

6. How impact changes when you include Time frames

7. Improve the relevance by using their perspective

8.1 S2-A2d - Effort and outcome priorities.pdf

8. ACTIVITY - Effort and outcome priorities.html

9. TEST What makes a message relevant.html

4. Part 3 Relatable - Help them understand

1. Section 3 introduction

2. Why messages must be relatable

3. How to make relatable messages

4.1 S3-A1 - Create relatable descriptions of your work.pdf

4. ACTIVITY - Create a relatable description of your work.html

5. TEST - Relatable messages.html

5. Part 4 Simple - 11 ways to simplify your message

1. Section 4 introduction

2. Why we need to give simple messages

3. Relevant and relatable messages are simple

4. Use summaries to simplify and cut down information

5. Focus on WHAT instead of HOW

6. Simplify your message - Quiz 1.html

7. The Magic Box keeps unnecessary detail out of sight

8. The power of common words

9. The Grandparent test

10. Visual aids - how they help and hinder your message

11. Other tips for simple messages

6. Part 5 Jargon free - Use language they understand

1. Become 80 percent jargon free

7. Conclusion and next steps

1. Congratulations and next steps

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تولید کننده: Udemy