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Windows 10 for IT Support: Advanced Troubleshooting

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If you work in IT supporting Windows 10, you have an excellent mastery of the basics. In this course, instructor Brien Posey helps you take your understanding to the next level. Brien explains common causes of service failure and how to fix them. He also guides you through steps to take in network troubleshooting, then shows you how to troubleshoot logins. Brien goes over tools and techniques you can use to troubleshoot system updates and integrity. Plus, he covers ways you can improve devices’ performance and dives into what you can do when the blue screen of death appears.

  • 01.01-learn advanced troubleshooting in windows 10
  • 02.01-checking for stopped services
  • 02.02-common causes of service failure
  • 02.03-using powershell to start failed services
  • 02.04-using device manager to find failed devices
  • 02.05-disabling failed devices
  • 02.06-updating device drivers
  • 03.01-verifying ip address assignments
  • 03.02-the ping test
  • 03.03-testing dns name resolution
  • 03.04-fixing common dns issues
  • 03.05-using the network troubleshooter
  • 03.06-fixing wi-fi connectivity
  • 03.07-network troubleshooting when hyper-v is installed
  • 03.08-hyper-v virtual machine connectivity
  • 04.01-fixing a computer account
  • 04.02-common domain membership problems
  • 04.03-solving time sync issues
  • 05.01-running chkdsk
  • 05.02-using the system file checker
  • 05.03-restoring a systems health
  • 05.04-verify your windows build number
  • 05.05-running windows update
  • 05.06-using the windows update troubleshooter
  • 05.07-resolving common update errors
  • 06.01-using the task manager for performance assessments
  • 06.02-working with the resource monitor
  • 06.03-using the performance monitor
  • 06.04-using powershell to track resource usage
  • 07.01-creating a blue screen error on demand
  • 07.02-the anatomy of a blue screen
  • 07.03-basic troubleshooting steps
  • 07.04-running the reliability monitor
  • 07.05-configure a crash dump
  • 07.06-analyzing a crash dump
  • 08.01-next steps
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    تاریخ انتشار: 10 اردیبهشت 1402
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