VoIP and Web Calls: Tips for Better Remote Communications

سرفصل های دوره

With more people working remotely, the importance of remote communication skills has never been greater. This course will teach you how to prepare for a web call, how to lead or participate in the call, and then how to take action afterwards.

1. Course Overview

1. Course Overview

2. Course Introduction

1. Course Introduction

2. Why This Course

3. What Youll Learn

3. Before the Call - Scheduling and Preparing

1. Module Introduction

2. Purpose for the Call

3. Audience

4. Scheduling

5. Tools

6. Preparation for the Call

7. Pulling It All Together

4. During the Call - Managing and Participating

1. Module Introduction

2. Its Time to Start the Call (Almost)

3. Its Time to Start the Call (Really)

4. What to Do During the Call - Part 1

5. What to Do During the Call Part 2

6. Wrapping up the Call

7. Pulling It All Together

5. After the Call - Summarizing and Following Up

1. Module Introduction

2. Actions to Take After the Call

3. Pulling It All Together

6. Course Summary and Next Steps

1. Course Summary

2. Additional Tips and Resources

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تولید کننده: PluralSight