Employee Course: Difficult Conversations and Friendlier Workplaces

سرفصل های دوره

This course will teach you how to manage difficult conversations about sensitive topics with both managers and colleagues, resulting in a friendlier work environment for all and a much easier and less stressful existence for you.

1. Course Overview

1. Course Overview

2. Understanding Business

1. Module Introduction

2. The Purpose of Business

3. How Can You Cost the Business Money

4. Business Necessity vs. Personal Necessity

3. Appreciating Why Friendly Work Environments Matter

1. Module Introduction

2. Whats in It for You

3. How to Make a Difference

4. Whose Responsibility Is It

4. Improving Your Interpersonal Skills

1. Module Introduction

2. What Are Interpersonal Skills

3. Why Should You Try and Improve Your Interpersonal Skills

4. How Can You Improve Your Interpersonal Skills

5. Understanding Your Manager

1. Module Introduction

2. How Does Your Line Manager Like to Work

3. Contacting Your Manager

6. Managing Your Emotions

1. Module Introduction

2. What Are Emotions

3. How Can Emotions Affect You

4. How to Manage Emotions

7. Managing Difficult Conversations with Colleagues

1. Module Introduction

2. Types of Difficult Conversations - Part 1

3. Types of Difficult Conversations - Part 2

4. Possible Difficult Conversations

5. Maintaining Personal and Effective Working Relationships

6. When Is Management Involvement Required

8. Handling Difficult Conversations with Managers

1. Introduction

2. Types of Difficult Conversations - Part 1

3. Types of Difficult Conversations - Part 2

4. Types of Difficult Conversations - Part 3

5. Possible Difficult Conversations

6. Managing the Conversation

7. Maintain Professional and Effective Working Relationships

9. Course Summary

1. Course Summary

189,000 تومان

افزودن به سبد خرید

خرید دانلودی فوری

در این روش نیاز به افزودن محصول به سبد خرید و تکمیل اطلاعات نیست و شما پس از وارد کردن ایمیل خود و طی کردن مراحل پرداخت لینک های دریافت محصولات را در ایمیل خود دریافت خواهید کرد.

تولید کننده: PluralSight