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3CX Basic Certification – All-In-One Business VoIP System

سرفصل های دوره

Master the Fundamentals of 3CX: Setup, Configuration, and Management.


1 - Introduction
  • 1 - Introduction to Course
  • 2 - 3CX Website.txt
  • 2 - Introduction to 3CX
  • 3 - 3CX Basic Certification.txt
  • 3 - The 3CX Basic Certification Free and Open Book

  • 2 - 3CX Deployment Options
  • 4 - 3CX OnPremises.txt
  • 4 - What is 3CX OnPremises
  • 5 - 3CX Hosted.txt
  • 5 - What is 3CX Hosted
  • 6 - 3CX SelfHosted.txt
  • 6 - What is 3CX SelfHosted
  • 7 - 3CX PBX.txt
  • 7 - Deployment Options Summary.html
  • 8 - 3CX Feature List.txt
  • 8 - 3CX Pricing.txt
  • 8 - 3CX Pricing Structure

  • 3 - Chapter 1 Hosted by 3CX or 3CX SMB
  • 9 - Hosted by 3CX vs 3CX SMB FREE
  • 9 - Hosted by 3CX vs 3CX SMB Free.txt
  • 10 - Hosted with 3CX Explained.txt
  • 10 - Whats included in Hosted by 3CX
  • 11 - Sign up to 3CX SMB Free
  • 12 - Welcome to your 3CX System.html
  • 13 - How to Migrate to 3CX Hosted
  • 13 - Switching PBX to Hosted.txt
  • 14 - 3CX Portal

  • 4 - Chapter 2 Setup your Team
  • 15 - Create User Extensions.txt
  • 15 - Creating Users and Extensions
  • 16 - Bulk User Import.txt
  • 16 - Importing Users from CSV
  • 17 - Copy User Extension Settings
  • 18 - Microsoft 365 Integration.html
  • 18 - Microsoft 365 Integration.txt
  • 19 - 2FA
  • 19 - 2FA.txt
  • 20 - 3CX Talk Meet links
  • 20 - 3CX Talk and Meet Links.txt
  • 21 - Forwarding Rules.txt
  • 21 - Forwarding Rules Schedules and User Status
  • 22 - 3CX Access Roles.txt
  • 22 - Access and Security Roles.html
  • 23 - 3CX BLF Keys.txt
  • 23 - BLF Busy Lamp Field
  • 24 - 3CX Departments.txt
  • 24 - Departments.html
  • 25 - 3CX Extension Options
  • 26 - 3CX Extension Voicemail
  • 26 - 3CX Voicemail Manual.txt
  • 26 - Voicemail System.txt
  • 27 - Configure Office Hours and Holidays
  • 27 - Office Hours and Holidays.txt
  • 28 - How to use 3CX Chat
  • 29 - 3CX User Manual.html
  • 29 - 3CX User Manual.txt
  • 30 - Reset Users Passwords

  • 5 - Chapter 3 SIP Trunks
  • 31 - 3CX SIP Trunks.txt
  • 31 - 3CX Supported VoIP Providers.txt
  • 31 - Supported SIP Trunks for 3CX Hosted
  • 32 - 3CX SIP Trunk Configuration.txt
  • 32 - SIP Trunk Configuration
  • 33 - SIP Trunk IP Whitelisting
  • 34 - 3CX Outbound Rule.txt
  • 34 - Outbound Rules
  • 35 - Test the Outbound Rule
  • 36 - DIDs Direct Inward Dial.html
  • 37 - 3CX Caller ID Reformatting.txt
  • 37 - Caller ID Configuration
  • 38 - 3CX Caller ID Reformatting.txt
  • 38 - Caller ID Reformatting.html
  • 39 - Emergency Number Management SMB Free
  • 40 - 3CX Emergency Number.txt
  • 40 - Emergency Number Managed 3CX Hosted.html
  • 41 - Understanding VoIP Protocols

  • 6 - Chapter 4 IP Phone Provisioning Apps
  • 42 - The Hardware of VoIP
  • 43 - 3CX Deskphone Guide.txt
  • 43 - Supported IP Phones
  • 43 - Supported IP Phones.txt
  • 44 - 3CX SBC
  • 44 - 3CX SBC.txt
  • 45 - 3CX SBC Hardware Requirements.txt
  • 45 - SBC Hardware Specifications
  • 46 - 3CX Deskphone Guide.txt
  • 46 - Configure a Deskphone IP Phone.html
  • 46 - How to Configure Yealink T46SU T42SU T48SU.txt
  • 47 - 3CX Router Phones.html
  • 47 - 3CX Router Phone Example.txt
  • 48 - 3CX Web Client.txt
  • 48 - Logging into 3CX Web Client
  • 49 - 3CX PWA App.txt
  • 49 - 3CX Web Client.txt
  • 49 - Install the Web Client as an App PWA Microsoft Edge.html
  • 50 - How to Video Call Extensions
  • 51 - 3CX Web Client.txt
  • 51 - Using 3CX Web Client
  • 52 - 3CX Android App.txt
  • 52 - The 3CX Android App
  • 53 - 3CX IOS App.txt
  • 53 - The 3CX iOS App.html
  • 54 - 3CX Video Conferencing
  • 54 - 3CX Video Conferencing.txt
  • 55 - 3CX Video Conferencing.txt
  • 55 - Advanced Video Conferencing.txt
  • 55 - Video Conferencing for Advanced Users.html

  • 7 - Chapter 5a Inbound Call Handling
  • 56 - How Call Routing Works in 3CX
  • 57 - 3CX IVR Digital Receptionist.txt
  • 57 - IVR Interactive voice response IVR
  • 58 - 3CX Ring Group.txt
  • 58 - Ring Groups
  • 59 - 3CX Call Queues.txt
  • 59 - Call Queues
  • 60 - 3CX Call Queues.txt
  • 60 - Call Queue Notes.html
  • 61 - 3CX Queue Status.txt
  • 61 - Managing Agents Status in Queues
  • 62 - 3CX Queue Manager Guide.txt
  • 62 - Queue Manager Guide.html
  • 63 - Call Reporting
  • 63 - Call Reports.txt
  • 64 - 3CX Paging and Intercom.txt
  • 64 - Paging and Intercom.html

  • 8 - Chapter 5b Inbound Call Handling
  • 65 - Drawio.txt
  • 65 - Tools to Draw Call Flows
  • 66 - 3CX Call Queues and Ring Groups.txt
  • 66 - 3CX IVR.txt
  • 66 - Inbound Call Flow Setup
  • 67 - Testing our Inbound Call Flow

  • 9 - Chapter 6 Messaging
  • 68 - 3CX Live Chat.txt
  • 68 - Setting up Live Chat
  • 68 - What is Live Chat.txt
  • 69 - Facebook Integration
  • 69 - Facebook Integration.txt
  • 70 - WhatsApp Integration
  • 70 - WhatsApp Integration.txt
  • 71 - 3CX SIP Trunks.txt
  • 71 - SMS via SIP Trunks.html
  • 72 - Manage Customer Queries.txt
  • 72 - Manage Customer Queries from Live Chat WhatsApp Facebook and SMSMMS.html

  • 10 - 3CX Basic Certification Practice Exam
  • 1 - 3CX Basic Certification Practice Exam.html

  • 11 - Course Conclusion and Additional Resources
  • 73 - 3CX Basic Certification.txt
  • 73 - 3CX Forums.txt
  • 73 - 3CX Manual.txt
  • 73 - 3CX Technical Webinar.txt
  • 73 - Additional Resources to help with the 3CX Basic Exam
  • 74 - Course Conclusion
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    تاریخ انتشار: ۲ تیر ۱۴۰۴
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