Using Generative Artificial Intelligence (AI) in Supply Chains

In this course, Daniel Stanton explains how to use generative AI in the supply chain to automate, accelerate, and improve tasks and processes. He gives examples of how to use gen AI, from translating jargon and explaining Incoterms, to crafting explanations for customers and colleagues and writing code. He dives into the benefits—and the risks— and explains how to avoid pitfalls that could undermine credibility and lead to costly errors. Daniel focuses on the benefits, but with healthy skepticism and responsibility for this rapidly evolving technology.