The Art and Science of Effective Feedback

سرفصل های دوره

The Ultimate Guide to Effective Feedback: Theory and Practical Application

1 - Introduction

1 - Introduction

2 - What is feedback

2 - What is feedback

3 - Types of feedback

4 - Benefits of feedback

5 - Golden rules of feedback

6 - Individual exercise 1

3 - The brain on feedback

7 - The brain on feedback

8 - The Neuroscience of feedback

9 - Why do we avoid giving feedback

10 - Why do we avoid receiving feedback

4 - Giving Feedback

11 - Process for giving feedback

12 - Step 1 Feedback invitation

13 - Step 2 Giving feedback using FOFF

14 - Step 2 Giving feedback using IDGAP

15 - Step 2 Giving feedback using EEC

16 - Step 2 Giving feedback using SBI

17 - Step 3 Response

18 - Step 4 Solution

19 - Motivational feedback

20 - Feedback motivation and performance

21 - Specific vs nonspecific feedback

22 - Scope of control

23 - Providing support

24 - Feedback bias

25 - Overcoming feedback biases

5 - Asking for Feedback

26 - Process for asking for feedback

27 - Individual Exercise 2

28 - Individual Exercise 3

6 - Receiving feedback

29 - Importance of receiving feedback

30 - Process for Receiving Feedback

31 - Acting on feedback

7 - Praise

32 - Benefits of praise

33 - Process for giving praise

34 - Individual Exercise 4

35 - Praise context

8 - Reactions to Feedback

36 - Reactions to Feedback

37 - Step 1 Recognise your emotions

38 - Step 2 Manage your emotions

39 - Dealing with the reactions of others

40 - Hostility

41 - Indifference

42 - Lack of confidence and selfpity

43 - Responsibility Skirting

44 - Shock and Anger

9 - Feedback Skills

45 - Feedback skills

46 - Individual Exercise 5

47 - Building rapport

48 - Listening

49 - Asking questions

10 - Conclusion

50 - Congratulations

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تولید کننده: Udemy-Training