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Salesforce Experience (Community) Cloud Consultant Training

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Pass your Salesforce Experience Cloud Consultant Certification in First Attempt


1. Experience Cloud Basics
  • 1. What is Salesforce Experience Cloud What is Experience Cloud used for
  • 2. Create a Developer Account for this Course for Practice
  • 3. How do I activate experience Cloud Is experience Cloud included in Salesforce

  • 2. Create a Customer Portal Site in experience Cloud
  • 1. How do I create a website in experience Cloud
  • 2. How do I add chat to experience cloud How do I add Salesforce chat to website
  • 3. How do I enable knowledge settings in Salesforce Enable the knowledge object
  • 4. What is the purpose of topics in Salesforce
  • 5. Publishing experience cloud site Publish the Changes to Your Site
  • 6. Activate Your Experience Cloud Site
  • 7. How do I enable contact as a customer
  • 8. Navigational Topics in Salesforce

  • 3. Quiz
  • 1. Quiz Basics Of Experience Cloud.html

  • 4. Moderation
  • 1. What is moderation feature in Salesforce
  • 2. Salesforce Communities Moderation
  • 3. Salesforce Community Moderation Rules
  • 4. How to create Content Moderation Rules Review and Replace
  • 5. Rate Rules in Salesforce CommunityExperience Cloud
  • 6. Create Rate Limit Rules to Moderate Your Experience Cloud
  • 7. How to Create Content Rules to Moderate Your Experience Cloud Site
  • 8. User Visibility settings in Salesforce Community User visibility in Salesforce

  • 5. Gamification
  • 1. What is Gamification in Salesforce
  • 2. Gamification in Salesforce How to Implement Gamification in Salesforce

  • 6. Create a Partner Portal Site in Experience Cloud
  • 1. Partner Portal Site in Salesforce
  • 2. Partner User Roles What is the role hierarchy for partner users
  • 3. Create a Partner Portal, Enable Partner Account and Users, and Add Members
  • 4. Enable Partner Accounts and Create Partner Users
  • 5. Role-based sharing rules for partner community users

  • 7. Sharing, Visibility and Licensing
  • 1. How do I share a record with a community user in Salesforce
  • 2. Role Hierarchy Based on Licenses
  • 3. Use Sharing Rules for External Users
  • 4. What is the difference between sharing rule and sharing set
  • 5. Sharing sets in Salesforce Communities Setup sharing sets in Salesforce
  • 6. Overview of Sharing Sets in Salesforce

  • 8. Account Relationships and Account Relationship Data Sharing Rules
  • 1. How do I enable account relationships in Salesforce community
  • 2. Sharing records in partner community from different Accounts
  • 3. Share Data Using an Account Relationship
  • 4. How to setup Account Relationship Data Sharing Rules

  • 9. Experience Cloud Licenses
  • 1. How many types of licenses does experience Cloud have

  • 10. Adoption and Analytics
  • 1. Dashboards in experience cloud
  • 2. How do I install Salesforce adoption Dashboards
  • 3. Overview of Salesforce Adoption Dashboard App
  • 4. How do I add a dashboard to experience cloud Salesforce
  • 5. Salesforce Reports for experience cloud site
  • 6. Insights Vs. Dashboards What is Salesforce Insights and how to create Insights
  • 7. Create Custom Report type for Salesforce Experience Cloud Site

  • 11. Branding, Personalization and Content
  • 1. What is Salesforce CMS Create CMS Workspace
  • 2. Setting up Salesforce CMS
  • 3. Use Salesforce CMS to Manage and Publish Content for Experience Cloud Site
  • 4. Adding Content to CMS Workspace
  • 5. CMS Single Item
  • 6. CMS Collection
  • 7. What is the use of CMS in Salesforce
  • 8. Adding Static Resources
  • 9. Salesforce CRM Content Source
  • 10. What is CMS connect Salesforce
  • 11. Connect your Website CMS to your Salesforce Community

  • 12. User Creation and Authentication
  • 1. Different Ways of Adding Users To Experience Cloud Site
  • 2. Mass Uploading Users through Data Loader
  • 3. How do I enable self registration in Salesforce community
  • 4. Salesforce Sites guest user Configure the Guest User Profile
  • 5. Social Login In Experience Cloud
  • 6. What is Auth provider in Salesforce How do I add Auth Provider in Salesforce
  • 7. Setup Social Login for Experience Cloud Site
  • 8. What is JIT in Salesforce What is just-in-time provisioning enable JIT

  • 13. Scenario Based Questions
  • 1. Salesforce Experience Cloud Certification Exam Scenario Based Questions
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