Preparing for the Helpdesk + Service Desk Interview

سرفصل های دوره

Get the skills, tips and and expertise needed to excel in your interview and land the role.

1. Getting Ready

1. Welcome and What Youll Learn

2. Understand the Position Description and your CV

3. Understanding the Helpdesk & Service Desk role

4. What Can You Bring To The Role

2. Research the Company

1. Research the Company

2. What About LinkedIn

3. Staff and Customer Reviews

3. Questions Aimed At You

1. Using the STAR Method

2. Questions You May Get

3. HR and Behavioural Questions

4. Technical Questions

4. Questions for Interview Panel

1. Is the Job and Company a Good Fit

2. Questions on the Role

3. Questions on the Company

5. Its Interview Time!

1. Come Prepared

2. In Person or Video

3. How Many Rounds

4. What to Bring, and Meeting the Panel

5. Ending Strongly

6. After the Interview is Done

1. How Did You Go

2. Follow Up

7. Job Offer

1. Know Your Worth - Research

2. Talk Specifics and Negotiate

8. Resigning and Leaving Current Job

1. Leave on Good Terms

2. Talking to your current employer

3. Handover + Finish Strong

4. Seek References

9. Whats Next

1. What's Next

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تولید کننده: Udemy-Training