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Overcoming Resistance: A Leadership Change Management Model for DEI

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DEI–diversity, equity, and inclusion–is about changing inequitable systems and thus requires a systems-based change management approach. It's human nature to resist change, and DEI is often hard to sell throughout a company. This course with DEI expert Mary-Frances Winters highlights established change management approaches and how they can be applied to DEI strategy development and implementation. Mary-Frances starts by answering the question: What is change management? She then dives into the topic you need to know to successfully implement DEI initiatives: integrating change management models, anticipating and addressing resistance, and developing an integrated DEI plan. Join Mary-Frances as she shows leaders and senior managers how to effectively change company culture through traditional change management models—and apply them to DEI.


01 - Introduction
  • 01 - DEI work is complex

  • 02 - 1. Understanding Systems Thinking and Change Management for DEI Strategy
  • 01 - Evolution of DEI
  • 02 - What is systems thinking
  • 03 - Taking a change management approach

  • 03 - 2. Integrating Change Management Models
  • 01 - The Kubler-Ross change theory
  • 02 - The Intercultural Development Continuum
  • 03 - How these models work together

  • 04 - 3. Anticipating and Addressing Resistance
  • 01 - What does DEI resistance look like
  • 02 - Resistance at the macro, meso, and micro levels
  • 03 - Working through resistance using change management models

  • 05 - 4. Developing an Integrated DEI Plan
  • 01 - Who is at the table
  • 02 - Connect your DEI plan to organization vision, mission, and values

  • 06 - Conclusion
  • 01 - Next steps
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    تاریخ انتشار: 12 آذر 1402
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