001 Operations Strategy - Introduction
002 Internal and External Objectives
002 Your-Objectives-template-table.docx
003 Finding Customer Value - Kano
003 Kano-Model-Questionnaire-Demo-Survey-Question.xlsx
004 Relationship between Business and the Functions' Strategy
005 Operations Strategy - The Context
006 The 4Vs - The Dimensions of Operations
007 Manufacturing Operations Process Types
008 Process Type Projects
009 Process Type Job Shop
010 Proces Type Batching
011 Process Type Mass Production
012 Process Type Continuous Production
013 Product-Process-Matrix-Questions.docx.pdf
013 Product-Process-Matrix-Questions-with-Answers.pdf
013 Volume vs Variety - Process Characteristics
014 Service Process Matrix
015 Big Strategic Decisions
016 Trade-offs
017 Performance Frontiers
018 Strategy - Summary