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Microsoft MB-910 Cert Course: Dynamics 365 Fundamentals-CRM

سرفصل های دوره

Gain a firm understanding of the fundamentals of Dynamics 365 (CRM) with this course!


1 - MB910 Course Introduction and Study Resources
  • 1 - MB910 Course Introduction & Course Slides
  • 1 - MB-910-Course-Slides-Skylines-Academy-Final-Version.pdf
  • 2 - Connect with us and fellow students.html

  • 2 - Introduction to Dynamics 365
  • 3 - Introduction to Dynamics 365 Section Introduction
  • 4 - Lecture What is Dynamics 365
  • 5 - Lecture Dynamics 365 Business Applications Overview
  • 6 - Section Wrap up

  • 3 - Principles of Cloud Computing
  • 7 - Principles of Cloud Computing Section Introduction
  • 8 - Lecture What is Cloud Computing
  • 9 - Lecture Benefits of Cloud Computing
  • 10 - Lecture Cloud Deployment for Dynamics 365
  • 11 - Section Wrap up

  • 4 - Describe Dynamics 365 Marketing
  • 12 - Dynamics 365 Marketing Section Introduction
  • 13 - Lecture Core Marketing Capabilities
  • 14 - Lecture Describe Related Marketing Apps
  • 15 - Section Wrap up

  • 5 - Describe Dynamics 365 Sales
  • 16 - Dynamics 365 Sales Section Introduction
  • 17 - Lecture Introduction to Dynamics 365 Sales lifecycle
  • 18 - Lecture Describe Related Sales Apps
  • 19 - Demo Sales
  • 20 - Section Wrap up

  • 6 - Describe Dynamics 365 Customer Service
  • 21 - Dynamics 365 Customer Service Section Introduction
  • 22 - Lecture Case Management Lifecycle
  • 23 - Lecture Queue Management
  • 24 - Lecture Knowledge Management
  • 25 - Demo Customer Service
  • 26 - Section Wrap up

  • 7 - Describe Dynamics 365 Field Service
  • 27 - Dynamics 365 Field Service Section Introduction
  • 28 - Lecture Introduction to Field Service Work Order Management
  • 29 - Lecture Describe Field Service Scheduling Capabilities
  • 30 - Section Wrap up

  • 8 - Describe Shared Features
  • 31 - Shared Features Section Introduction
  • 32 - Lecture Common Customer Engagement Features
  • 33 - Lecture Describe Integration Technologies
  • 34 - Section Wrap up

  • 9 - RETIRED COURSE MB901 Introduction and Study Resources
  • 35 - Course Introduction
  • 36 - Course PPT Slides.html
  • 36 - MB-901-Course-Slides-Student-Version-v1.pdf

  • 10 - RETIRED COURSE MB901 Introduction to Dynamics 365
  • 37 - Section Introduction
  • 38 - Lecture What is Dynamics 365
  • 39 - Lecture What is Digital Transformation
  • 40 - Lecture Dynamics 365 Business Applications Overview
  • 41 - Lecture Artificial Intelligence in Dynamics 365
  • 42 - Lecture Mixed Reality in Dynamics 365
  • 43 - Section Wrap up

  • 11 - RETIRED COURSE MB901 Principles of Cloud Computing
  • 44 - Section Introduction
  • 45 - Lecture What is Cloud Computing
  • 46 - Lecture Benefits of Cloud Computing
  • 47 - Lecture Cloud Deployment for Dynamics 365
  • 48 - Section Wrap up

  • 12 - RETIRED COURSE MB901 Dynamics 365 Modeldriven Apps
  • 49 - Section Introduction
  • 50 - Lecture Introduction to Dynamics 365 Sales
  • 51 - Demo Sales
  • 52 - Lecture Introduction to Dynamics 365 Marketing
  • 53 - Lecture Introduction to Dynamics 365 Customer Service
  • 54 - Demo Customer Service
  • 55 - Lecture Introduction to Dynamics 365 Field Service
  • 56 - Section Wrap up

  • 13 - RETIRED COURSE MB901 Dynamics 365 Finance and Operations Apps
  • 57 - Section Introduction
  • 58 - Lecture Introduction to Dynamics 365 Finance
  • 59 - Lecture Introduction to Dynamics 365 Commerce
  • 60 - Lecture Introduction to Dynamics 365 Human Resources
  • 61 - Lecture Introduction to Dynamics 365 Supply Chain Management
  • 62 - Lecture Introduction to Dynamics 365 Business Central
  • 63 - Demo Business Central
  • 64 - Section Wrap up

  • 14 - RETIRED COURSE MB901 Platform Components for Dynamics 365
  • 65 - Section Introduction
  • 66 - Lecture Integration
  • 67 - Lecture Describe Dynamics 365 Cloud Security & Role Based Security
  • 68 - Lecture Power Platform Overview & Use Cases
  • 69 - Lecture Describe Dynamics 365 Reporting Capabilities
  • 70 - Section Wrap up
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    تاریخ انتشار: 29 خرداد 1402
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