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2

Marketing Foundations

سرفصل های دوره

Ever wondered what it takes to think like a marketer? You need to think analytically across multiple disciplines and tell a compelling story that engages customers with your brand as well as the internal audience in your organization. In this course, marketing expert, author, and professor Marta Dapena-Baron shares insights into the core concepts and fundamental skills that every new marketer needs to learn on day one.

This course teaches you to use a valuable framework for analyzing the commercial activities of any organization that has brands and customers. Explore the basic building blocks of a marketing campaign, including brands, business category, customers, value proposition, and the elements you need to create an effective customer-brand experience. By the end of this course, you’ll be prepared to wield your new skills as a marketer and develop a strategic plan that tells a compelling story.


01 - Introduction
  • 01 - Think like a marketer

  • 02 - 1. The Building Blocks of Your Marketing Strategy
  • 01 - Defining brands and brand architecture
  • 02 - Choosing a business category
  • 03 - Investigating your organization and your competition
  • 04 - Developing a practical customer definition
  • 05 - Navigating three types of customer loyalty

  • 03 - 2. Developing a Value Proposition for Your Brand
  • 01 - Discovering customer segments
  • 02 - Discover customer insights
  • 03 - Mapping your business category
  • 04 - Writing a target audience persona
  • 05 - Articulating your brands value proposition

  • 04 - 3. Creating the Customer-Brand Experience
  • 01 - Building a brand-customer experience map
  • 02 - Align your products and services to the value proposition
  • 03 - Aligning your price to your brands value proposition
  • 04 - Developing the communications plan
  • 05 - Mapping brand-customer touchpoints

  • 05 - 4. Creating the Marketing Plan and Learning from Your Work
  • 01 - Writing the strategic narrative The marketing plan
  • 02 - Learning from your work Marketing metrics

  • 06 - Conclusion
  • 01 - Thinking like a marketer
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    تاریخ انتشار: ۱۳ اسفند ۱۴۰۱
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