Learn to Write Your Own Asterisk VOIP Dialplans and Queues

سرفصل های دوره

Learn how to read and write your own Asterisk dialplan configurations for auto attendant menus and call center queues

1 - Getting Started How to Write Asterisk Dialplans

1 - Introduction and how to get the most from this course

1 - See what you learned in the first section.html

2 - Asterisk Made Easy Course Link.txt

2 - Do you have a working Asterisk server then make copies of configuration files

2 - lesson-1-extensions-conf.zip

2 - lesson-1-pjsip-conf.zip

2 - lesson-1-sip-conf.zip

3 - Install the extra sound files by downloading them manually

3 - asterisk sound files.zip

4 - Configure SIP endpoint and use the test extension

4 - lesson-2-notes.zip

5 - Create a custom greeting or recording for a menu

2 - How to create an auto attendant or virtual receptionist to answer inbound calls

2 - Building your first auto attendant.html

6 - How to point your phone numbers to an auto attendant menu

6 - lesson-4-point-phone-numbers.zip

7 - Create your auto attendant menu settings and understand the goto command

7 - lesson-5-notes.zip

8 - Configure digit options to go to a ring group or group of phones on the PBX

8 - lesson-6-extensions-conf.zip

8 - lesson-6-voicemail-conf.zip

9 - Set a custom caller ID name and help callers entering invalid options

9 - lesson-7-cid-name-prefix-and-invalid-loop.zip

10 - Provide callers with a directory option in the menu to enter 3 digits as letters

10 - lesson-8-directory-and-ext-voicemail.zip

11 - Add direct extension dialing from the auto attendant for any extension number

11 - lesson-9-direct-ext-dial.zip

12 - Learn how to create a sub menu within a main menu auto attendant

12 - lesson-10-sub-menu.zip

13 - Create an after hours menu or call handling context

13 - lesson-11-create-after-hours-ring-group.zip

14 - Configure time of day routing so you can dynamically route calls based on time

14 - lesson-12-how-to-setup-time-based-routing.zip

15 - Create an internal extension to test dialing the externally facing phone numbers

15 - lesson-13-test-dial-to-the-inbound-context.zip

16 - Auto attendant visual review lecture

3 - Writing Asterisk dialplan configurations using different syntax formats

17 - Learn about different ways to write the same thing

18 - See how you can write the same thing two different ways

18 - lesson-15-2-different-ways-of-writing-the-same-dialplan.zip

4 - Submit a review of this course on the Udemy marketplace

19 - Please take the time to submit a review of the course

5 - How to setup a call center for automatic call distribution with agents

3 - See what you learned from the last section.html

20 - How to get started with call centers queues and agents

21 - Create a call center queue using the queuesconf file

21 - lesson-15-create-queue-for-call-center.zip

22 - See the queue in action and understand what the options are for the queue

22 - lesson-16-edit-dialplan-to-send-calls-to-a-queue-and-testing.zip

23 - Install and configure your smartphone to be a SIP endpoint and agent

23 - lesson-17-adding-iphone-sip-peer.zip

24 - Setup dynamic loginlogout for your queues

24 - lesson-18-dynamic-queue-member-login.zip

25 - Make sure you configure sipconf to ensure busy agents do not get another call

25 - lesson-19-enabling-sip-channel-state-for-agent-in-use.zip

26 - How do supervisors barge whisper and monitor agents on active phone calls

26 - lesson-20-how-does-a-superviosr-monitor-an-agent-on-a-call.zip

6 - How to setup a conference bridge using Asterisk

27 - How to configure and use conference bridges in Asterisk

27 - config-confbridge-conf.zip

27 - config-conf-extensions-conf.zip

7 - Advanced Time of Day Call Routing for Holidays and Weird Schedules

28 - Learn how to schedule call routing for holidays well in advance of the date

28 - config-conf-holiday-call-routing.zip

28 - voip info.zip

8 - Enable Night Mode on Your Asterisk PBX

29 - Configure your Asterisk PBX to have a Night Mode on and off switch

29 - config-night-mode-extensions-conf-file.zip

9 - Go out and push the limits of Asterisk

30 - Looks like your well on your way to building your own custom dialplans

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تولید کننده: Udemy-Training