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Employee Experience in a Hybrid Business World

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As the world of work continues to change at an unprecedented rate and scale, organizations need to set their sights on employee experience like never before. While it’s always been a cornerstone of solid HR leadership, employee well-being is critical in a hybrid business workplace. In this course, instructor Sesil Pir walks you through the key points of employee experience, situating it in today’s economic landscape, where work is defined by constant change.

Get tips on driving innovation and creating meaningful human experience. Find out how to turn your work philosophy into an actionable, successful design, as Sesil shows you the importance of building—and maintaining—a holistic, people-centered worldview. Along the way, learn how to give your employees the full respect they all deserve, helping them flourish, leading transformation, and cultivating belonging in the new workplace.


01 - Introduction
  • 01 - Great awakening What employees are seeking

  • 02 - 1. Employee Experience (EX) What's That
  • 01 - The human experience and its dynamics
  • 02 - A divided human experience in a changing world
  • 03 - A human imperative, not an HR program
  • 04 - When employees thrive

  • 03 - 2. The Cornerstones of EX
  • 01 - Importance of work philosophy and design thinking
  • 02 - Identifying moments that matter in a hybrid environment
  • 03 - Creating personas and transforming journeys
  • 04 - Building on data science
  • 05 - Implementing new ways of working

  • 04 - 3. Leading Transformations
  • 01 - Equipping leaders and preparing an organization in a new world
  • 02 - Measuring progress

  • 05 - Conclusion
  • 01 - Next steps toward better belonging
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    شناسه: 1350
    حجم: 277 مگابایت
    مدت زمان: 46 دقیقه
    تاریخ انتشار: 26 دی 1401
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