Drive Innovation & Change with a Business Use Case

سرفصل های دوره

Driving change in organizations through Value Orchestration, Business Adoption Roadmaps and Business Use Cases

1 - Introduction

1 - What is Value Orchestration

2 - Concepts and Definitions

2 - First lets get on the same page

3 - Who is your customer

4 - What is Customer Success

5 - Value Orchestration

6 - Social Organic Adoption

3 - Making a BUC

7 - What is a BUC

8 - The Business Use Case Plan aka the Customer Success Plan

4 - The Business Adoption Roadmap and Business Use Cases in Action

9 - BAR Recap

10 - Who uses BARs and BUCs

11 - The Value of the BAR

5 - Creating the Business Use Case Plan

12 - Create the Plan

13 - 5.2-BUC-Course-BAR-Exercise.pdf

13 - Define the Business Outcome

14 - 5.3-BUC-Course-SMART-Exercise.pdf

14 - Measure Twice Cut Once

15 - 5.4-BUC-Template-Exercise.pdf

15 - Whats in it for them

16 - Bringing it all together

6 - Running the Show

17 - Backstage Frontstage

18 - Planning the Show

19 - Rehearsals

20 - The curtain rises

21 - The reviews

7 - Showcasing Success

22 - Do not despise small beginnings

23 - Make it bigger

24 - Help it grow

8 - Conclusion and Action

25 - Taking Action

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تولید کننده: Udemy-Training