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دسته بندی دوره ها

Business Analysis Foundations: Communication

سرفصل های دوره

Business analysts are the link between stakeholders and IT, but the secret to success always starts with communication. In this course, instructor Laura Paton provides a clear explanation of business analysis communication and introduces you to the most important communication skills required to become a successful business analysis professional.

Explore the various ways business analysts communicate following real-world examples of well-written requirements and visual models used to define data requirements, scope, business processes, rules, and more. Along the way, gather tips and practical insights for improving your everyday communication skills. Upon completing this course, you’ll be prepared to incorporate communication into your professional development plan to ensure you’re always focused on optimizing business analysis performance.


01 - Introduction
  • 01 - Business analysts are the bridge between stakeholders and IT

  • 02 - 1. What Is Business Analysis Communication
  • 01 - Business analysis communication defined
  • 02 - Planning for business analysis communication
  • 03 - Performing business analysis communication

  • 03 - 2. Key Business Analysis Communication Skills
  • 01 - Verbal and nonverbal communication skills in business analysis
  • 02 - Active listening skills in business analysis
  • 03 - Written communication skills in business analysis
  • 04 - Visual communication skills in business analysis

  • 04 - 3. Ways to Visually Communicate in Business Analysis
  • 01 - Visually communicate scope
  • 02 - Visually communicate process
  • 03 - Visually communicate data
  • 04 - Visually communicate rules logic

  • 05 - 4. Tips For Improving Business Analysis Communication
  • 01 - Improving how you write text-based requirements
  • 02 - Improving how you write user stories
  • 03 - Top tips to improve business analysis communication

  • 06 - Conclusion
  • 01 - Making communication a focus in your business analyst development plan
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    تاریخ انتشار: 21 آذر 1403
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