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Becoming a Product Manager: A Complete Guide

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What does a product manager actually do? What kind of product manager roles are out there, and how do they differ from project management? In this course, get answers to those questions—and more—as you learn about the different tools and techniques needed to successfully coordinate all aspects of product development. Instructors Cole Mercer and Evan Kimbrell go over the major phases of the product lifecycle and discuss how approaches like agile, scrum, and kanban actually work in real-world situations. Plus, learn how to address real user needs, approach customer development, run MVP experiments, sketch out mobile apps, work with your stakeholders, and much more.


01 - 1. Introduction to Product Management
  • 01 - What is a product manager
  • 02 - What is a product
  • 03 - Three different types of product manager roles
  • 04 - How to think about the type of PM you want to be
  • 05 - Product vs. Project management
  • 06 - A day in the life
  • 07 - Why product management is awesome
  • 08 - Hooray for free stuff

  • 02 - 2. Introduction to Product Development
  • 01 - The four major phases of the product lifecycle
  • 02 - Product lifecycle phases Real-world examples
  • 03 - Product development process
  • 04 - Getting deeper into the product development process
  • 05 - What is Lean Product Development
  • 06 - What is Agile
  • 07 - What is Scrum and how does it work
  • 08 - What is Kanban and how does it work
  • 09 - What is Waterfall development
  • 10 - Real-world examples of Waterfall and Agile

  • 03 - 3. Ideas and User Needs
  • 01 - Introduction to ideas and user needs
  • 02 - Where ideas come from as a PM
  • 03 - Getting to the real user needs
  • 04 - Users vs. Customers

  • 04 - 4. Competitive and Market Analysis
  • 01 - Market research Sizing the market
  • 02 - Introduction to finding competitors
  • 03 - Find competitors as a product manager
  • 04 - Direct, indirect, and potential competitors and their impact
  • 05 - The five criteria for understanding competitors
  • 06 - The last three criteria for understanding competitors
  • 07 - Monitor competitors
  • 08 - What is a feature table
  • 09 - Put together a feature table
  • 10 - Practice building a feature table
  • 11 - What do we ultimately care about as a product manager

  • 05 - 5. Customer Development
  • 01 - What is customer development
  • 02 - The four types of interviews
  • 03 - Key differences in customer development
  • 04 - Who you should talk to
  • 05 - Find interviewees externally
  • 06 - Find interviewees internally
  • 07 - How to get them to talk
  • 08 - Practice writing emails
  • 09 - How to run a customer interview correctly
  • 10 - Good questions, bad questions
  • 11 - Build user personas off your interviews
  • 12 - Real-world examples of user persona
  • 13 - The product manager and the data diet

  • 06 - 6. Designing and Running Experiments
  • 01 - What is an MVP
  • 02 - How do product managers think about MVPs
  • 03 - Seven steps to running an MVP experiment
  • 04 - Identify your assumptions
  • 05 - Follow along Identify the assumption for Zirx
  • 06 - Find the riskiest assumption of them all
  • 07 - Make decisions The riskdifficulty square
  • 08 - What is a hypothesis
  • 09 - Put together a hypothesis
  • 10 - Follow along Identify Zirxs hypothesis
  • 11 - Whats a minimum criterion for success
  • 12 - Create a formula for your MCS
  • 13 - Optional Make the calculation for startups
  • 14 - MVP techniques Emails, shadows, 404, and coming soon
  • 15 - More MVP techniques Explainer, fake landing page, and pitch experiments
  • 16 - Even more MVP techniques Concierge, piecemeal, and Wizard of Oz
  • 17 - Email based MVPs
  • 18 - Shadow buttons
  • 19 - 404 and coming soon MVPs
  • 20 - Explainer videos
  • 21 - Piecemeal MVPs
  • 22 - Concierge service MVPs
  • 23 - Optional How do big companies think about MVP experiments
  • 24 - Evaluating results and learning from them

  • 07 - 7. Conceptualizing the Solution
  • 01 - Introduction to Wireframing
  • 02 - Wireframe, Mockup, Prototype
  • 03 - Jump into Sketching
  • 04 - Sketching out a mobile app
  • 05 - Using POP
  • 06 - Intro to Balsamiq
  • 07 - Building YouTube in Balsamiq

  • 08 - 8. Metrics for Product Managers Defining Success and Measuring Results
  • 01 - Introduction to metrics
  • 02 - Real-life examples of metrics
  • 03 - Metrics of all kinds
  • 04 - How to pick good metrics
  • 05 - Using the HEART metrics framework Part 1
  • 06 - Using the HEART metrics framework Part 2
  • 07 - Using the AARRR (Pirate) metrics framework
  • 08 - Tracking your metrics in practice

  • 09 - 9. Building the Product Project Management for PMs
  • 01 - Introduction to epics
  • 02 - Lets get into epic specs
  • 03 - User stories and acceptance criteria
  • 04 - Real-life examples of epics, specs, user stories, and the backlog
  • 05 - Estimations and velocity
  • 06 - Roadmapping
  • 07 - Prioritization

  • 10 - 10. Working with People and Stakeholders
  • 01 - General communication skills
  • 02 - Working with engineers
  • 03 - Working with designers
  • 04 - Working with executives and others

  • 11 - 11. What You Should Do to Prepare Yourself for the Job
  • 01 - Get relevant experience
  • 02 - Build a portfolio with a side project
  • 03 - Brand yourself

  • 12 - 12. How to Look for a Job in Product Management
  • 01 - Where to look and what to look for
  • 02 - Inside advice on your PM job hunt

  • 13 - 13. How to Get the Job in Product Management
  • 01 - Resumes
  • 02 - Interview for product management
  • 03 - How to answer interview questions the right way
  • 04 - Insider tips for getting the job

  • 14 - 14. After Youve Got the Job
  • 01 - The first things to do
  • 02 - Summary of the course

  • 15 - 15. Extended Interviews with Current Product Managers
  • 01 - Interview with Daniel Demetri, product lead at Earnest, ex-PM at Google
  • 02 - Interview with David Lifson, VP of product at Homepolish
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