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A Beginners Guide To Telecom BSS/OSS for Mobile Networks

سرفصل های دوره

BSS/OSS process flow, Charging & Billing in 2G, 3G, 4G & 5G Networks, Interconnect Billing, eTOM Flows, eTOM & ITIL, NOC


1. Introduction
  • 1. What is a Communication Service Provider (CSP)
  • 2. What are Support Systems and their Classification
  • 3. The Bigger Picture Business Support System (BSS)
  • 4. The Bigger Picture Operation Support System (OSS)
  • 5. Summarizing importance of OSS & BSS
  • 6. Advantages of Automating OSSBSS

  • 2. A Generic Process Flow for a Service & its Basic Building Blocks
  • 1. A Generic Process Flow for a Service 1. Product Catalog
  • 2. 2. Customer Relationship Management (CRM)
  • 3. Registration of Customer
  • 4. 3. Order Management Block & Activation of Service
  • 5. 4. Charging & Billing

  • 3. Evolution & Generic Architecture of Mobile Communication Systems
  • 1. Evolution of Mobile Communication Systems
  • 2. The Three Main Components of a Mobile Network
  • 3. Backhaul Transport Network

  • 4. Charging & Billing in 2G GSM Networks
  • 1. Introduction to Charging & Billing in 2G GSM Networks
  • 2. GSM Architecture Overview
  • 3. Authentication Procedure
  • 4. Call Flow of a Post-paid Call
  • 5. Call Detail Record (CDR)
  • 6. Offline Charging System-Mediation
  • 7. Offline Charging System-CDR Rating
  • 8. Offline Charging System-Billing
  • 9. Architecture for Pre-paid Charging in GSM
  • 10. Call Flow for Pre-paid call
  • 11. 2G GPRS-EDGE Architecture
  • 12. 2G GPRS-EDGE CDR Generation

  • 5. Charging & Billing in 3G UMTS & 4G LTE Networks
  • 1. 3G UMTS Architecture & Charging
  • 2. Policy and Charging Control (PCC)
  • 3. PCC Architecture Subscriber Profile Repository (SPR)
  • 4. PCC Architecture Policy & Charging Rules Function (PCRF)
  • 5. PCC Architecture Policy & Charging Enforcement Function (PCEF)
  • 6. 4G LTE Architecture with PCC
  • 7. Post-paid Call Flow in 4G LTE
  • 8. 3GPP Offline Charging System
  • 9. CDR Rerating
  • 10. Reject Rating
  • 11. Pre-paid Call Flow in 4G LTE
  • 12. 3GPP Online Charging System
  • 13. Types of Credit Units & Plan Examples
  • 14. Account Balance Management Function (ABMF)
  • 15. Rating Function (RF)
  • 16. Online Charging Function (OCF) Sub-types 1. SBCF 2. EBCF
  • 17. Online Charging Scenarios
  • 18. 1. Immediate Event Charging (IEC)
  • 19. 2. Event Charging with Unit Reservation(ECUR)
  • 20. 3. Session Charging with Unit Reservation(SCUR)

  • 6. Charging & Billing in 5G Networks
  • 1. 5G Architecture with Charging
  • 2. CHarging Function (CHF) in 5G
  • 3. Initial Call Flow for Charging in 5G
  • 4. 5G Offline Charging 1. Event Based Charging
  • 5. 5G Offline Charging 2. Session Based Charging
  • 6. 5G Online Charging 1. Immediate Event Chargng (IEC)
  • 7. 5G Online Charging 2. Event Charging wih Unit Reservation (ECUR)
  • 8. 5G Online Charging 3. Session Charging wih Unit Reservation (SCUR)

  • 7. Interconnect & its Billing
  • 1. What is Interconnect
  • 2. Interconnect Partners and Their Types
  • 3. Interconnect Billing Procedure & Settlement

  • 8. Roaming & its Billing
  • 1. What is Roaming
  • 2. Initial Roaming Procedure
  • 3. Call Routing in RoamingPost-paid
  • 4. Post-paid Billing During Roaming
  • 5. Clearing House
  • 6. Voice Call Routing in Pre-Paid
  • 7. Data Call Routing during Roaming in Pre-paid

  • 9. Telecommunications Management Network (TMN) Model by ITU-T
  • 1. Introduction to Telecommunications Management Network (TMN)
  • 2. Telecommunications Management Network (TMN) Layers
  • 3. Fault, Configuration, Accounting, Performance & Security (FCAPS)
  • 4. TMN Model Implementation in Mobile Networks
  • 5. Element Management System (EMS)
  • 6. Network Management System (NMS)
  • 7. Network Operations Center (NOC)

  • 10. enhanced Telecommunication Map (eTOM)
  • 1. From TMN to Telecom Operation Map (TOM) Model
  • 2. From TOM to enhanced Telecom Operations Map (eTOM)
  • 3. eTOM Level 0
  • 4. eTOM-Horizontal Level 1 Process Groupings
  • 5. eTOM-Vertical Level 1 Process Groupings
  • 6. eTOM Enterprise Management
  • 7. eTOM Level 2 Business Processes
  • 8. eTOM Level 3 Business Processes
  • 9. eTOM Level 4 Business Processes

  • 11. Examples of eTOM Business Flows
  • 1. Example eTOM Process Flows
  • 2. Example 1 Process Flow for Request-to-Answer
  • 3. Request-to-Answer Mapping on Level 2 & 3 Blocks
  • 4. Overeall Request-to-Answer Process Flow using Level 3 Blocks
  • 5. Example 2 Process Flow for Usage-to-Payment
  • 6. Usage-to-Payment Mapping on Level 2 & 3 Blocks
  • 7. Overeall Usage-to-Payment Process Flow using Level 3 Blocks

  • 12. Information Technology Infrastructure Library (ITIL) & eTOM
  • 1. What is Information Technology Infrastructure Library (ITIL)
  • 2. eTOM Vs ITIL
  • 3. Stages in ITIL Lifecycle
  • 4. Aligning ITIL with eTOM Enterprise Management Example
  • 5. eTOM and ITIL Flowing Together
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