Trauma-Informed Design

If you want to upskill as a designer, you can’t overlook the importance of a trauma-informed approach. It can improve your design efforts and deliver more caring and less harmful digital experiences. In this course, you'll learn how the six trauma-informed principles can help you design more positive and supportive experiences for everyone. These ideas apply to websites, apps, online forms, and beyond.

Learn the fundamentals of trauma, including its pervasiveness, types, impacts, and warning signs. Discover practical ways to design products and services like online forms and research protocols that care for users, participants, and designers. Join instructors and researchers Melissa Eggleston and Carol Scott as they show you what it takes to become more trauma-informed. By the end of this course, you’ll have foundational ideas to improve your design efforts and create more equitable, ethical, and welcoming experiences for all.