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Outlook: Tips and Tricks

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For many businesses, Outlook is a communication center, scheduling application, contact management system, and task management app. If you use the new version of Outlook, you probably spend a huge part of your workday in the application, so becoming a more efficient Outlook user can save you hours a week. In this course, learn tips, tricks, and shortcuts that will make you an Outlook power user. Gini von Courter shows how to save time, increase productivity, and keep yourself organized with Outlook. Learn Gini’s top productivity tips to discover how to quickly organize your inbox to make searching and browsing faster, manage incoming messages, manage appointments, share calendars, work with contacts, and much, much, more.


01 - Introduction
  • 01 - Be an Outlook power user
  • 02 - Turn on the new Outlook

  • 02 - 1. Make Outlook Work for You
  • 01 - Customize the ribbon
  • 02 - Open an Outlook app in a new window
  • 03 - Extend Outlook with add-ins

  • 03 - 2. Organize Your Inbox
  • 01 - View your Inbox your way
  • 02 - View by conversation
  • 03 - Work with folders and retention policies
  • 04 - Set permissions for a folder
  • 05 - Delete old messages
  • 06 - Archive messages

  • 04 - 3. Manage Incoming Messages
  • 01 - Flag messages for the to-do list
  • 02 - Pin and snooze messages
  • 03 - Use Quick Steps
  • 04 - Sweep messages
  • 05 - Automate rules for incoming messages
  • 06 - Make use of Favorites
  • 07 - Search for emails
  • 08 - Use search folders

  • 05 - 4. Send and Reply to Messages
  • 01 - Skip attachments altogether with OneDrive links
  • 02 - Add a hyperlink to an email
  • 03 - Check and address accessibility issues
  • 04 - Delay sending a message

  • 06 - 5. Tips and Tricks for Calendars
  • 01 - Add your work location
  • 02 - Assign categories
  • 03 - Filter your calendar view
  • 04 - Set an email reminder and customize reminder settings
  • 05 - Change the time scale
  • 06 - Show multiple time zones
  • 07 - Display time zones in an appointment or meeting

  • 07 - 6. Tips for Working with Contacts
  • 01 - Add contacts to Favorites
  • 02 - Add a photo to a contact
  • 03 - Create a contact group
  • 04 - Connect to contacts on LinkedIn
  • 05 - Create a Microsoft 365 group

  • 08 - Conclusion
  • 01 - Other resources for Outlook efficiency
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