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Overcoming Fears: Preparing for Sales Calls

سرفصل های دوره

Even salespeople with years of experience may dread the task of making sales calls. Picking up the phone and convincing someone to buy your product, meet you, or even just speak to you, can be a daunting task. However, sales are a fantastic way to find new business opportunities and build professional relationships.

In this course, prospecting coach and sales expert Miles Croft teaches you that the secret to removing the fear of sales calls is to have a concise and thoroughly tested plan that you can rely on. The plan needs to be flexible and needs to ensure you remain human and approachable. Most of all, the plan must make sure you achieve your ultimate goal. Miles explains the common sales call factors that people fear most and gives practical advice on how to remove those fears. He also provides actionable tips on how to plan and execute the perfect sales call, leaving you with a clear, concise plan.

This course was created by Miles Croft. We are pleased to host this training in our library.


01 - Introduction
  • 01 - Whats in this course
  • 02 - Why is this important

  • 02 - 1. Make a Plan
  • 01 - Building a sales call plan
  • 02 - Structuring your sales call
  • 03 - Introducing yourself on a call
  • 04 - Hooking your prospect and building a bridge
  • 05 - Planning sales call questions
  • 06 - How to end a sales call perfectly

  • 03 - 2. Anticipate Problems
  • 01 - What objections to expect on a sales call
  • 02 - How to learn from past sales call mistakes
  • 03 - Recovering from being hung up on

  • 04 - 3. Execute the Plan
  • 01 - Keeping to a sales call plan
  • 02 - Keeping track of sales call progress
  • 03 - The importance of flexible on a sales call

  • 05 - 4. Keep Improving
  • 01 - Adjusting your plan at points of failure
  • 02 - Sales call training
  • 03 - Getting inspiration to boost sales call effectiveness
  • 04 - Getting creative on sales calls

  • 06 - Conclusion
  • 01 - Continue developing your sales calls
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