Essential Sales and Relationship Management Skills

سرفصل های دوره

1 - Introduction to Sales and Relationship Management

1 - Welcome

2 - SALES01.pdf

2 - The Importance of Sales and Relationship Management

2 - Sales Management

3 - Introduction to the Sales Profession Matrix

3 - SALES02.pdf

4 - SALES03.pdf

4 - The Roles of Sales in Banking

5 - SALES04.pdf

5 - The Sales Process

6 - SALES05.pdf

6 - The Sales Process Research

7 - Creating a Unique Selling Position

7 - SALES06.pdf

8 - OpenEnded Questions

8 - SALES07a.pdf

9 - Presentations

9 - SALES07b.pdf

10 - SALES08.pdf

10 - The Role of a Great Meeting

11 - Helping Your Prospect Become Your Client by Providing Real Buying Options

11 - SALES09.pdf

12 - SALES10.pdf

12 - The Close

13 - A Review of the Importance of Sales in Banking

13 - SALES11.pdf

3 - Relationship Management

14 - Introduction to Relationship Management

14 - SALES12.pdf

15 - SALES13.pdf

15 - The Overview of Relationship Management in Banking

16 - SALES14.pdf

16 - The RisksRewards of Mastering Relationship Management

17 - An Introduction to the Principles of Positive Relationship

17 - SALES15.pdf

18 - SALES16a.pdf

18 - Simple Steps in the Relationship Management Process

19 - Problem Resolution Process

19 - SALES16b.pdf

20 - SALES17.pdf

20 - The Principles of Managing Negative Relationships Part 1

21 - SALES18.pdf

21 - The Principles of Managing Negative Relationships Part 2

22 - SALES19.pdf

22 - The Resolutions Matrix

23 - Best Practices in Relationship Management

23 - SALES20.pdf

24 - SALES21.pdf

24 - Sales and Relationship Management Review

4 - Closing Remarks

25 - Takeaways

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تولید کننده: Udemy-Training