Change Management Communication: How to Make Change Stick

سرفصل های دوره

Tools, Templates, and Strategies You Need to Effectively Drive Change and Increase Engagement

1 - Course Introduction

1 - Introduction & Meet Your Instructor

2 - Change Management Communication Overview

3 - Responsibilities-of-a-CM-Comms-Expert-Guide.pdf

3 - The Role of Change Management Experts

4 - Reflection Your Personal Change Experience

2 - The CAL M Model Your Communication Plan Foundation

5 - CALM Model Section Introduction

6 - CALM-Transformation-Guide.pdf

6 - Understanding the CALM Transformation Model

7 - Diagnosing the CALM Barrier Point

8 - Case Study Using CALM to Communication Effectively

9 - Example-WMS-Impacted-Group-Worksheet.pdf

9 - Exercise Identifying Imparted Groups Your Change

9 - Impacted-Group-Worksheet.pdf

10 - CALM-Assessment-for-Impacted-Groups.pdf

10 - Exercise CALM Assessment for Your Impacted Group

3 - Stakeholder Management for Change Communications

11 - Section Intro Partnering with Leaders of Change

12 - How to identify the ideal senders of change communications

13 - Reflection Who is your ideal sender

14 - Who is responsible for change communication content

15 - Change-Communications-Responsibility-Guide.pdf

15 - How deeply should communications expeers be involved in the project

16 - Creating a simple review process

16 - Review-and-Approval-Communication-Guide.pdf

17 - Approval-Request-Example.docx

17 - Quick Win Create your communications review process

17 - Review-and-Approval-Communication-Guide.pdf

18 - Activity Time to start scheduling

4 - New Twist on Traditional Communications

19 - Section Intro New Twist on Traditional Communications

20 - Newsletters that WORK

20 - Newsletter-Example.docx

20 - Newsletter-Template.docx

21 - Creating Leader Talking Points

21 - Leader-Talking-Points-Example.docx

21 - Leader-Talking-Points-Template.docx

22 - Crafting Engaging Video Messages

23 - Reflection Including leader videos to make messages sticky

23 - Reflection-Using-Video

24 - Leader-Bundles

24 - Leader-Talking-Points-Template.docx

24 - Leader-email-example.docx

24 - Template-Key-Messaging-Slide-Deck.pptx

24 - The importance of leader bundles

25 - Activity Add leader bundles to your communication plan

25 - Leader-Talking-Points-Template.docx

25 - Leader-email-example.docx

25 - Newsletter-Template.docx

25 - Template-Key-Messaging-Slide-Deck.pptx

26 - Creating-a-Wows-Whoas-Board-Guide.pdf

26 - Many uses of a Wows & Whoas Board

27 - Activity Incorporating a Wows & Whoas Board into your communication plan

27 - Creating-a-Wows-Whoas-Board-Guide.pdf

28 - Communication Board Magic

28 - Creating-a-Communication-Board-Guide.pdf

29 - Creating-a-Communication-Board-Guide.pdf

29 - Reflection Adding a Communication Board to your communication plan

30 - What the heck is a GoBo

31 - Using Standup Banners

32 - Host a Coffee Chat

33 - Scheduling Manager Luncheons

34 - Activity Add Coffee Chats and Manager Luncheons to your communications plan

35 - Building Engagement Through Celebration

35 - Creative-Celebrations-Recognition-Guide.pdf

36 - Activity Its time to CELEBRATE

36 - Creative-Celebrations-Recognition-Guide.pdf

5 - Conclusion and Next Steps

37 - Change-Communication-Pitfalls-Guide.pdf

37 - Common Change Communication Mistakes

38 - Now Its Your Turn

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تولید کننده: Udemy-Training