The Ultimate Soft Skills Guide For Professional Success

سرفصل های دوره

1 - Introduction

1 -Welcome Added AI voice for entire course for better understanding

2 - Introduction to Soft Skill

1 -Introduction to Soft Skill

3 - Effective Communication

1 -Active Listening with a small story

2 -Non-Verbal Communication with a small story

3 -Public Speaking with a small story

4 -Written Communication with a small story

4 - Teamwork and Collaboration

1 -Building Trust with a small story

2 -Conflict Resolution with small story

3 -Diverse Teams with small story

4 -Role Clarity with small story

5 - Emotional Intelligence

1 -Self-Awareness with small story

2 -Empathy with small story

3 -Managing Emotions with small story

4 -Interpersonal Relationships with small story

6 - Problem-Solving and Critical Thinking

1 -Analytical Thinking with small story

2 -Creative Solutions with a small story

3 -Decision-Making with a small story

4 -Root Cause Analysis with a small story

7 - Time Management

1 -Prioritization with a small story

2 -Goal Setting with a small story

3 -Planning with a small story

4 -Avoiding Procrastination with a small story

8 - Leadership and Influence

1 -Motivating Others with a small story

2 -Delegation with a small story

3 -Vision Setting with a small story

4 -Leading by Example with a small story

9 - Adaptability and Flexibility

1 -Embracing Change with a small story

2 -Resilience with a small story

3 -Learning Agility with a small story

4 -Open-Mindedness with a small story

10 - Networking and Relationship Building

1 -Building Connections with a small story

2 -Effective Networking with a small story

3 -Collaboration with a small story

4 -Influence and Persuasion with a small story

11 - Conflict Resolution

1 -Understanding Conflict with a small story

2 -Communication Skills with a small story

3 -Negotiation Skills with a small story

4 -Mediation Techniques with a small story

12 - Customer Service

1 -Customer Interaction with a small story

2 -Problem Resolution with a small story

3 -Exceeding Expectations with a small story

4 -Building Loyalty with a small story

13 - Conclusion

1 -Conclusion

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