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Professional Email Writing: Business Communication Skills

سرفصل های دوره

Write Better Emails | Improve Your Business English | Take Your Communication Skills to the Next Level


1 - Maximizing Email Potential in Business Communication
  • 1 - 800-Useful-Email-Phrases.pdf
  • 1 - Course Overview
  • 2 - Introduction to Section 1
  • 3 - Using Email to Build Your Reputation
  • 3 - Using-email-to-build-your-reputation.pdf
  • 4 - Using Email for Group Updates
  • 4 - Using-Email-for-Group-Wide-Updates.pdf
  • 5 - Using Email for Collaboration
  • 5 - Using-Email-for-Collaboration.pdf
  • 6 - Assignments-Section-1.pdf
  • 6 - Using Email for Recordkeeping
  • 6 - Using-Email-for-Record-Keeping.pdf

  • 2 - Building Relationships Through Business Emails
  • 7 - Introduction to Section 2
  • 8 - Building and Improving Relationships Through Emails
  • 8 - Building-Relationships-Through-Emails.pdf
  • 9 - How-to-Use-Humor-in-Business-Emails.pdf
  • 9 - Using Humor in Business Emails
  • 10 - Building Credibility In Business Emails
  • 10 - How-To-Build-Credibility-In-Business-Emails.pdf
  • 11 - Modifying Emails to Cope with Cultural Nuances
  • 11 - Modifying-Your-Language-For-The-Global-English-Mindset.pdf
  • 12 - Assignments-Section-2.pdf
  • 12 - Email Communication Across the Generational Gap
  • 12 - Email-Communication-Across-The-Generational-Gap.pdf

  • 3 - 5 Core Elements Of Email Writing
  • 13 - Introduction
  • 14 - How to Write Effective Subject Lines
  • 14 - How-To-Write-Effective-Subject-Lines.pdf
  • 15 - Why Should You Focus On Your Greetings
  • 15 - Why-Should-You-Focus-On-Your-Greetings.pdf
  • 16 - Writing the Main Content
  • 17 - Providing Supporting Information
  • 17 - Providing-Supporting-Information-in-your-Email.pdf
  • 18 - Assignments-Section-3.pdf
  • 18 - Using the Right Signoffs And Signatures
  • 18 - Using-The-Right-Sign-offs-And-Signatures.pdf

  • 4 - How to Write Easy to Understand Emails
  • 19 - How-to-Write-Easy-to-Understand-Emails.pdf
  • 19 - Introduction
  • 20 - How to Compose Clear Email Messages
  • 21 - How-to-Compose-Clear-Email-Messages.pdf
  • 21 - Writing and Organizing Long Emails
  • 22 - Proofreading and Editing Your Work
  • 22 - Proofreading-and-Editing-Your-Email.pdf
  • 23 - Common Grammar Mistakes in Business Emails
  • 23 - Common-Grammar-Mistakes-in-Business-Emails.pdf
  • 24 - Common Punctuation Mistakes
  • 24 - Common-Grammar-Mistakes-in-Business-Emails.pdf
  • 25 - Assignments-Section-4.pdf
  • 25 - Recommended-tools-for-checking-grammar-and-spelling.pdf
  • 25 - Tools for Checking Grammar and Punctuation

  • 5 - BuiltIn Email Features Important Etiquettes
  • 26 - Introduction
  • 27 - When to Use To Cc Bcc and Reply All
  • 27 - When-to-Use-The-To-Cc-Bcc-And-Reply-All.pdf
  • 28 - Best Practices for Forwarding Emails
  • 28 - Best-Practices-for-Forwarding-Emails.pdf
  • 29 - Email Attachment Etiquettes
  • 29 - Email-Attachment-Etiquettes.pdf
  • 30 - Assignments-Section-5.pdf
  • 30 - Using Templates for Repetitive Emails
  • 30 - Using-Templates-and-Drafts-For-Repetitive-Emails.pdf

  • 6 - Coping with Email Communication Challenges
  • 31 - Introduction
  • 32 - Getting Colleagues to Respond to Your Emails
  • 32 - Getting-Colleagues-to-Respond-to-your-Emails.pdf
  • 33 - How to Say No via Email
  • 33 - How-To-Say-No-Via-Email.pdf
  • 34 - How to Respond to Confusing Emails
  • 34 - How-to-Respond-to-Confusing-Emails.pdf
  • 35 - Assignments-Section-6.pdf
  • 35 - How to Respond to Rude Emails
  • 35 - How-to-Respond-to-Rude-Emails.pdf

  • 7 - Emails for Common Workplace Situations
  • 36 - Introduction
  • 37 - How to Write Introduction Emails
  • 37 - How-to-write-introduction-emails.pdf
  • 38 - How to Write Followup Emails
  • 38 - How-to-write-follow-up-emails.pdf
  • 39 - Managing Projects Using Email
  • 39 - Managing-Projects-Using-Email.pdf
  • 40 - Discussing Meetings and Events via Email
  • 40 - Discussing-Meetings-and-Events.pdf
  • 41 - Praise and Congratulations
  • 41 - Praise-and-Congratulations.pdf
  • 42 - Delivering Good News
  • 42 - Delivering-Good-News-at-Work.pdf
  • 43 - Delivering Bad News
  • 43 - Delivering-Bad-News-via-Email.pdf
  • 44 - Vacations Absences and Sick Leaves
  • 44 - Vacation-absences-and-sick-leaves.pdf
  • 45 - Reporting Issues and Discussing Solutions
  • 45 - Reporting-issues-and-discussing-solutions.pdf
  • 46 - Assignments-Section-7.pdf
  • 46 - How to Write Business Apology Emails
  • 46 - Writing-business-apology-emails.pdf

  • 8 - Additional Content
  • 47 - Addressing-challenging-workplace-situations.pdf
  • 47 - FAQs How to Address Challenging Situations at Work
  • 48 - Assignments-Section-7.pdf
  • 48 - Email Communication During COVID19
  • 48 - Email-etiquette-during-COVID-19.pdf
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